Infrastructure Technology Analyst - Batch Operations, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Infrastructure Technology Analyst - Batch Operations - Reports/OnDemand Services is a role responsible for assisting with Reports, OnDemand and CMODz activities. This includes assisting with defining reports, setting up reports and troubleshooting issues related to reports. Also, the analyst will provide technical guidance, and best practices to our clients and stakeholders. The overall objective is to use infrastructure technology knowledge of reports and OnDemand to process data, resolve issues and execute administrative tasks.

Job Responsibility:

Resolve moderately complex problems/projects through analysis, technical experience, and precedents
Participate in testing activities, including creation and execution of basic test scripts
Complete control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
Collect and organize requirements for hardware acquisition and deployment activities
Gather, compile and synthesize information regarding technology processes or systems
Create and prepare reports
Assist in systems implementation/enhancements and post implementation activities
Exchange ideas and information in a concise and clear manner
Operate with limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations

Requirements:

4-8 years of experience in a Technology Infrastructure role
Demonstrated knowledge of operational process change and improvement
Advanced Technological experience preferably in a Mainframe or Distributed environment
Knowledge of LPAR's, OnDemand, Reports
Ability to troubleshoot issues from the lowest possible issue to the highest possible issue
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams
Ability to work under pressure or to a deadline
Bachelor's/University degree or equivalent experience
Knowledge of Mainframe and its various concepts
Knowledge of Distributed systems
Knowledge of Linux
Knowledge of CA-View processes and configuration
Knowledge of CA-View report definition
Knowledge of CA-View DB setup, CA-deliver DB setup
Knowledge of CMODz processes, FID configuration
Knowledge of Connect Direct
Knowledge of Bundle Definition
Knowledge of OnDemand Data Loading/Data Extraction
Knowledge of Migration Directory

Additional Information:

Job Posted:
August 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Infrastructure Technology Analyst - Batch Operations