Infrastructure Senior Technology Analyst

• Assisting with LAN / WAN and help desk administration activities
• Network maintenance, technical guidance, and security coordination
• Providing 24x7 support for Backup infrastructure for availability and performance
• Collaborating with other departments and global Backup teams
• Standardizing and managing the entire Backup infrastructure for ASPAC including regional countries
• Managing regional security configurations and centralized point for risk and compliance
• Participating in design, integration, and implementation of standard Backup infrastructure technical solutions
• Building Backup infrastructure according to CITI global standard build guidelines
• Responsible for proper Backup provisioning, tracking and capacity planning
• Supporting various CITI internal self-assessments on audit, compliance and Risk Control
• Project management (Backup) experience
• Drive Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
• Provide technical/strategic direction and act as advisor/coach to lower level analysts

• SME for NetBackup, Data domain, Tape Libraries, Networker, RUBRIK, SOLIX with excellent Troubleshooting skills
• Proficient in Backup Infra internal self-assessments on audit, compliance and Risk Control and periodic testing methodologies
• Experience and clear understanding on Data Protection services and Management
• Able to motivate the team and drive towards the desired strategic objectives aligned departmental deliveries
• A self-motivated personnel with good attitude, communication and interpersonal skills
• 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
• Ability to communicate technical concepts to non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Bachelor's/University degree or equivalent experience

Experience in a Financial Services or large complex and/or global environment