Infrastructure Operations Specialist, KAYAK

KAYAK

Location:
United States, Concord

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a forward-thinking, hardworking, and multi-tasking Infrastructure Operations Specialist (Data Center) passionate about learning and delivering every single day. You will join KAYAK's Operations team and play a key role in supporting development and production environments.

Job Responsibility:

Perform routine maintenance, inspections, and monitoring of our datacenter environment to ensure reliable performance
install and upgrade firmware and operating systems to keep systems secure
act as on-site 'smart hands' for technical tasks
coordinate with vendors and internal teams to troubleshoot and resolve issues
process and triage inbound tickets from developers and internal teams
respond to hardware, network, and datacenter incidents and follow through to resolution
schedule and perform regular upgrades of production software and operating systems
provision production resources as needed
maintain clear, accurate records of datacenter assets, configurations, and procedures
participate in an on-call rotation to support critical incidents
work with security and operations teams to execute patching and hardening procedures as needed

Requirements:

A degree in Information Technology, Computer Science, or a related field is preferred
equivalent professional experience or relevant certifications are considered as valuable as formal degrees
proficiency in server hardware (e.g., Dell, HP, Cisco), operating systems (Linux, Windows Server), and fundamental networking concepts
experience with the Linux command-line interface is highly advantageous
ability to learn rapidly and work both autonomously and collaboratively within a team
strong problem-solving capabilities and excellent communication skills
comprehensive understanding of Infrastructure as Code (IaC) is a significant asset
expertise in configuration management tools such as Puppet and Ansible
orchestration platforms like Kubernetes and containerization technologies is highly valued
relevant certifications in these domains will be taken into consideration
willingness to participate in an on-call rotation and travel to local datacenter sites as required

Nice to have:

Experience with the Linux command-line interface
expertise in configuration management tools such as Puppet and Ansible
orchestration platforms like Kubernetes
containerization technologies

What we offer:

Work from (almost) anywhere for up to 20 days per year
company-paid therapy sessions through SpringHealth
company-paid subscription to HeadSpace
company-wide week off a year
no meeting Fridays
paid parental leave
generous paid vacation
time off for your birthday
paid volunteer time
development dollars
leadership development
access to thousands of on-demand e-learnings
travel discounts
employee resource groups

Additional Information:

Job Posted:
September 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Infrastructure Operations Specialist