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The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting Infrastructure and Estate Management efforts across 100+ applications. The overall objective is to use DevOps knowledge to develop processes that will address tech debt across the estate. Both broad and deep, this role requires technical skill and project management capabilities.
Job Responsibility:
Develop detailed project plans that outline the scope, objectives, timelines, and resources required for successful project completion
identify potential project risks and develop mitigation strategies to minimize their impact on project outcomes
maintain regular communication with stakeholders, providing updates on project progress and addressing any concerns that arise
ensure that all project deliverables meet the required quality standards and align with organizational goals
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
Requirements:
Proven ability in working with the development team members and other partners, with minimal supervision
strong verbal and written communications skills, excellent interpersonal skills with ability to communicate well at all levels
team player, self-starter and thorough who is willing to take on any assigned job/responsibilities
ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
efficiently and effectively manages work, time, and resources
develop detailed project plans that outline the scope, objectives, timelines, and resources required for successful project completion
identify potential project risks and develop mitigation strategies to minimize their impact on project outcomes
maintain regular communication with stakeholders, providing updates on project progress and addressing any concerns that arise
ensure that all project deliverables meet the required quality standards and align with organizational goals
strong problem solving and program execution skills while being process orientated
ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements
acts as SME to senior stakeholders and/or other team members
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
experience in technology application development/deployment hands-on experience setting up CICD pipeline using industry best practices
manage source code and version control for various projects
experience with GIT is preferred, issue/problem tracking through Jira, team collaboration software e.g., TeamCity and continuous integration environments e.g., uDeploy
experience in deployment of containerized application using Docker/OpenShift
working knowledge of build/ship command using Docker, Docker Compose and Kubernetes
good to have knowledge of Lighspeed
certification on DevOps skills is desirable
10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
at least 6 years overall IT experience with 7+ years in a DevOps Engineer role with experience on large & complex projects
ability to work with virtual/in-person teams, and work under pressure/to a deadline
experience in a financial services or large complex and/or global environment preferred
excellent written and verbal communication skills
excellent analytic/diagnostic skills
ability to communicate technical concepts to non-technical audience
Nice to have:
Good to have knowledge of Lighspeed
certification on DevOps skills is desirable
experience in a financial services or large complex and/or global environment preferred
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