Information Technology Manager

• Assists and/or provides input to IT Leadership for CAPEX and department operating budgets
• Confirms compliance with Marriott International Policies (MIPs) and Information Security Manuals (ISMs)
• Implements solutions as directed to resolve discrepancies
• Places equipment orders
• Processes invoices
• Conducts periodic inventories of applications and hardware
• Confirms that technology assets are secured
• Complies with technology-related vendor contracts
• Writes and presents proposals, analyses, project plans, cost models
• Provides customer service to associates
• Responds to inquiries from customers/vendors/peer group
• Provides detailed status reports
• Assists in disaster recovery and business continuity
• Provides technical guidance
• Escalates support for approved technology solutions
• Supports guest and associate internet access requirements
• Escalates problems through direct supervisor or Marriott IT resources
• Images desktops, installs software applications, applies patches, maps drives
• Moves/adds/changes PCs/peripherals
• Performs routine desktop backups
• Confirms technology security and compliance measures are in place
• Supports unit infrastructure and engages appropriate resources
• Assists in creating and maintaining secure server environment
• Performs server backups and preventative maintenance
• Pulls through support for corporate, regional and property initiatives.

• High school diploma or GED
• 2-4 years experience in the Information Technology or related professional area
• 2-year degree from an accredited university in Business Administration, Information Technology, or related major
• 2 years experience or related professional area
• System-related professional certifications desired.

System-related professional certifications desired.

• Equal opportunity environment
• Welcoming and fostering diverse backgrounds
• Career growth in a global team.