CrawlJobs Logo

Inbound Call Handler - Customer Service and Sales

morson.com Logo

Morson Talent

Location Icon

Location:
United Kingdom , Birchwood, Warrington

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

24570.00 GBP / Year

Job Description:

We are recruiting Inbound Customer Service & Sales Advisors to join a busy contact centre team in Birchwood on a fixed-term contract. This opportunity is well suited to experienced customer service or call centre professionals who enjoy fast-paced, structured environments and delivering strong customer outcomes.

Job Responsibility:

  • Supporting vulnerable customers with care and professionalism
  • Resolving late or lost delivery issues
  • Validating customer identification accurately
  • Discussing and offering fuel and energy packages
  • Managing difficult or sensitive conversations calmly
  • Identifying and suggesting appropriate upsell opportunities

Requirements:

  • Experience in a call centre, contact centre, or fast-paced customer service role (e.g hospitality)
  • Confidence handling challenging conversations
  • A patient, empathetic, and resilient approach
  • Strong communication skills and attention to detail
  • The ability to balance customer care with sales awareness
  • Availability to commit to the full duration of the contract
What we offer:

Bonus (OTE £30,000)

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Inbound Call Handler - Customer Service and Sales

Sales and Retentions Claims Handler

We’re looking for a Sales and Retentions Claims Handler to be part of our succes...
Location
Location
United Kingdom , Peterborough
Salary
Salary:
26074.00 GBP / Year
activate-group.com Logo
Activate Group Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a sales or telesales environment
  • Excellent communication and negotiation skills
  • Resilient and target-driven
  • Ability to handle objections and convert leads into confirmed bookings/services
  • Attention to detail with accurate data entry
  • Empathetic and professional phone manner
Job Responsibility
Job Responsibility
  • Handle inbound and outbound calls from drivers involved in accidents
  • Assess customer needs and qualify them for accident management services
  • Promote and sell relevant services such as courtesy/hire vehicle replacement and vehicle repair management
  • Accurately record all customer information and case details in the CRM system
  • Liaise with repair garages, insurers, and legal teams where necessary
  • Maintain high conversion rates while ensuring compliance with FCA or other industry regulations
  • Follow up on leads provided by insurers, brokers, or direct marketing
  • Deliver excellent customer service during stressful and emotional situations for the caller
  • Achieve individual and team sales targets (KPIs)
What we offer
What we offer
  • 33 days holiday (including bank holidays)
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody
  • Fulltime
Read More
Arrow Right
New

Business Development Manager Security

Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings ...
Location
Location
Czechia , Prague
Salary
Salary:
Not provided
arrow.com Logo
Arrow Electronics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar position within security and software solutions sales in IT channel sales or end-user sales
  • A full driving license and readiness to travel across Czechia
  • Fluency in English and Czech
  • Good communication and negotiation skills
  • Ability to build and develop strategic business relationships
  • Self-motivated with a hardworking and proactive approach
  • Effective communication with people at all levels
  • Natural propensity to adopt a structured approach i.e. managing time in the office and on the road, determining who key decision makers are and the dynamics of the sales of complex projects
  • Ability to learn product benefits and solution sales concepts including working with alliance vendors
  • Problem solving and capacity to follow through on a task to conclusion
Job Responsibility
Job Responsibility
  • Working with Arrow Account Managers and Account Directors to identify key reseller partners with good potential to develop sales of the vendor’s products and services
  • Working with partners to ensure they have all the tools necessary to realize their sales potential
  • Execute successful business plans with reseller partners, with more focus on distribution managed and mid-market partners
  • Build and maintain strong relationships within the vendor and within the channel customer base
  • Identify new partners and engage and enable accordingly to drive incremental sales
  • Support, own and drive activity around campaigns and projects to target specific go to market messaging
  • Regular and accurate forecasting of opportunities, providing intel for both short and long term deals
  • Maximise margin opportunity by focusing on partners and targets where margin potential is greater
  • Maximising vendor programmes to ensure back end rebate targets and focus areas are met
  • Identify sales scenarios and opportunities to develop business to meet and exceed targets
What we offer
What we offer
  • Attractive employee compensation package - salary consists of base and variable compensation
  • Extra benefits
  • Reliable & trusting work environment
  • Cooperative team with flat structures and communication
  • Professional and personal development
  • Fulltime
Read More
Arrow Right
New

Senior Manager Luxury Brands - Europe

The Senior Manager, Luxury Brands, Europe supports the pull-through of Luxury Br...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–7 years of work experience, to include hotel operations, brand marketing and/or luxury brand experience
  • University degree preferred
  • Proven track record working with senior executives in a consultative manner
  • Consistent track record of advancing business direction and strategies
  • Experience in European markets preferred
  • High proficiency in English required
  • additional language knowledge or proficiency desirable
Job Responsibility
Job Responsibility
  • Culturally Relevant Brand Marketing – Support the execution of 360-degree brand marketing campaigns and activations in key source markets for Luxury Brands Europe
  • Localized Brand Management – Partner with Brand Directors and HQ on brand strategy roll-out and ensure pull through and localization of brand initiatives across the continent
  • Luxury Group Alignment – Drive organizational alignment by providing brand toolkits and guidelines to other disciplines and hotel teams to ensure on-brand operation
  • On-Strategy Portfolio Growth – Provide support for Senior Director, Portfolio Growth, Europe as required
  • Fulltime
Read More
Arrow Right
New

Senior Backend Developer

We are seeking a skilled Senior Level Backend Developer to join our dynamic tech...
Location
Location
India , Pune
Salary
Salary:
Not provided
alfalaval.com Logo
Alfa Laval
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Technically strong engineer who can be relied upon to deliver high‑quality work independently, takes ownership of assigned components, and follows through on commitments with minimal supervision
  • Experience working with complex, distributed backend systems, understanding how multiple services interact
  • Hands‑on experience building backend components or microservices from scratch, not only maintaining existing code
  • 5-10 years of relevant development experience
  • Strong hands-on experience with .NET/.NET Core
  • Experience with Microsoft Azure Services including Service Bus, Event Hub, Containers, Azure Functions, Azure app services and SignalR
  • Design and implementation of scalable microservices architectures
  • Strong understanding of object‑oriented programming (OOP) concepts
  • Experience with development of web APIs
Job Responsibility
Job Responsibility
  • Act as a strong individual contributor, owning backend components and services end‑to‑end
  • Design, build, and maintain scalable, reliable backend services supporting core product functionality
  • Take responsibility for the technical quality, robustness, and maintainability of backend solutions
  • Proactively modernize and improve existing systems, addressing performance, reliability, and technical debt
  • Collaborate closely with the Tech Lead and other developers, contributing to design discussions, reviewing code, and supporting consistent implementation
  • Support junior developers through code reviews, knowledge sharing, and technical guidance, while working with product, frontend, QA, and DevOps teams to deliver high‑quality features across the full development lifecycle
  • Fulltime
Read More
Arrow Right
New

Biopharmaceutical Rep

Location
Location
China , Tianjin
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Build strong relationships and credibility with Medical Practitioners and Pharmacists to influence the prescription of Amgen products
  • Responsible for following up projects in key hospitals
  • Align with line manager to set working objective and task
  • Collect and analyze data information on time based on business requirements
  • Set up budget plan and execute accordingly based on company policy
  • Work closely and collaboratively with other team members
  • Act as a Product and medical information expert within the team
  • 遵守公司的相关合规和政策要求
Job Responsibility
Job Responsibility
  • Propose, review, design and implement hospital promotion plan through the collaboration with line manager and marketing colleagues
  • Build strong relationships and credibility with Medical Practitioners and Pharmacists to influence the prescription of Amgen products
  • Responsible for following up projects in key hospitals
  • Align with line manager to set working objective and task
  • Collect and analyze data information on time based on business requirements
  • Set up budget plan and execute accordingly based on company policy
  • Work closely and collaboratively with other team members
  • Act as a Product and medical information expert within the team
Read More
Arrow Right
New

Marketing Operations Manager

Hygraph is seeking a Marketing Operations Manager to join our growing team. This...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
hygraph.com Logo
Hygraph GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business, or a related field
  • 5+ years in Marketing Operations or a closely related role
  • 3+ years of hands-on experience designing and optimizing B2B GTM processes and workflows
  • Deep, hands-on expertise with HubSpot, including advanced features such as segmentation, custom objects, workflows, and reporting
  • Strong experience with intent data, enrichment tools, attribution models, and funnel analytics
  • Proven analytical skills with a track record of building meaningful KPIs, dashboards, and performance models
  • Excellent project management skills and experience managing complex MarTech stacks and vendor relationships
  • Strong communication and collaboration skills, with the ability to translate technical concepts into clear, actionable insights for non-technical stakeholders
Job Responsibility
Job Responsibility
  • Own the overall marketing technology strategy, including evaluation, implementation, and optimization of tools across automation, analytics, ABM, intent, enrichment, and experimentation, including responsible adoption of AI-enabled tools
  • Own, manage, and continuously optimize HubSpot as the primary marketing automation and CRM tool along with other GTM systems
  • Design and maintain scalable automation workflows that support inbound demand generation and outbound sales motions
  • Ensure data flows cleanly and reliably across all GTM systems
  • Define how intent signals are captured, normalized, scored, and routed across Marketing and Sales
  • Lead data enrichment strategy across the funnel, ensuring firmographic, technographic, and behavioral data is accurate, current, and actionable
  • Partner with Sales to ensure enriched and intent-qualified accounts are prioritized appropriately across outbound, inbound, and ABM motions
  • Design, implement, and continuously improve lead lifecycle management, including lead scoring, routing, nurturing, and recycling
  • Support product-led growth signals (e.g., PQLs) and ensure they are properly defined, surfaced, and acted upon
  • Design, document, and manage scalable marketing planning, forecasting, and resource management processes
What we offer
What we offer
  • yearly learning budget to attend training and conferences
  • remote-first and globally distributed team
  • commitment to working collaboratively, transparently, and passionately
Read More
Arrow Right
New

Scrum Master - Sales & Service Value Stream

You’ll join a skilled team of 14 professionals - including developers, testers, ...
Location
Location
Sweden , Lund
Salary
Salary:
Not provided
alfalaval.com Logo
Alfa Laval
Expiration Date
March 05, 2026
Flip Icon
Requirements
Requirements
  • 1–3 years of recent, hands-on Scrum Master experience (ideally with cross-functional teams)
  • Experience in IT delivery or software development is a plus
  • Background in Azure DevOps is a plus
  • Familiar with SAFe and agile ceremonies
  • Strong communicator and facilitator, able to navigate a complex, global organization
Job Responsibility
Job Responsibility
  • Guide the team’s progress towards sprint and project goals
  • Organize and facilitate agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.)
  • Encourage pragmatic, people-first agile adoption
  • Support the Product Owner in backlog management and incident tracking
  • Foster collaboration within the team and across value streams
  • Coordinate with other Scrum Masters and participate in ART (Agile Release Train) events and ceremonies
  • Fulltime
Read More
Arrow Right
New

Specialty Account Manager

Territory covers the entire state of Colorado. In this vital role you will be re...
Location
Location
United States , Denver
Salary
Salary:
173255.00 - 203801.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
March 30, 2026
Flip Icon
Requirements
Requirements
  • Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
  • Master’s degree & 6 years of collective account management experience, sales, & commercial experience
  • Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
  • Associate degree & 10 years of collective account management experience, sales, & commercial experience
  • Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
  • Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
  • Site of care and reimbursement experience strongly preferred
  • Experience working with institutions and integrated delivery networks preferred
  • Pharma account management selling experience essential
  • Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
Job Responsibility
Job Responsibility
  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership
  • Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
  • Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
  • Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
  • Consistently meets or exceeds corporate sales goals
  • Communicates territory activity in an accurate and timely manner as directed by management
  • Drive product demand among targets through education on disease state and product information
  • Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
  • Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code
  • Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals
What we offer
What we offer
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
  • Fulltime
Read More
Arrow Right