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In-Home Kitchen Planner

https://www.ikea.com Logo

IKEA

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Location:
United States , East Palo Alto

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

22.77 - 26.19 USD / Hour
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Job Description:

As an In-Home Kitchen Planner, you will be initiating the kitchen planning process to create tailored design solutions, accurately measuring, interpreting, and drawing out installation space, reviewing project paperwork with customers, utilizing measurement and construction skills to meet customer needs, and promoting IKEA’s services and products while ensuring customer satisfaction. You'll contribute to an environment that embraces IKEA culture, diversity, and teamwork.

Job Responsibility:

  • Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology
  • Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate
  • Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs
  • Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents
  • Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction
  • Assess customers’ needs and promote the service that fits best
  • Understand the store and department action plans. Actively contribute to achieving your department's goals
  • Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer
  • Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

  • Minimum 2 years of relevant work experience
  • Vocational Tech education, wood shop classes experience welcome
  • Must have a valid driver’s license, current auto insurance, and reliable transportation
  • Space layout experience preferred
  • Previous measuring experience preferred
  • Customer service and sales experience
  • Experience with computer technology (Microsoft Office Suite, Salesforce, and others)

Nice to have:

  • Space layout experience
  • Previous measuring experience
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
May 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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