Import Support Officer Job at Randstad (Hong Kong)

Customer Support Officer

As a Customer Support Officer, you’ll be the first point of contact for our cust...

Location

United States , Chicago

Salary:

Not provided

Qargo

Expiration Date

Until further notice

Requirements

Previous experience in a customer service, support, or related role
Excellent communication skills in English (additional European languages are a plus)
Transport and Logistics experience or experience working with a Saas product
Strong organisational and multitasking skills, you can handle several requests smoothly
A proactive learner who enjoys understanding new systems and processes
Comfortable in a fast-paced, scale-up environment
Tech-savvy and interested in working with software products

Job Responsibility

Be the first point of contact for customers via chat, answering questions and guiding them through our platform
Translate technical or complex issues into clear, customer-friendly explanations
Investigate and understand technical problems, collaborating with our Engineering team to find the root cause
Act as the voice of the customer, share feedback and insights with internal teams to help improve our product
Continuously build your product knowledge to become a trusted expert in our TMS platform
Identify recurring issues or misunderstandings and help us improve the overall product experience
Provide administrative support to the Onboarding team by importing client data (customer base, rate cards, fleet info, etc.) into the system

What we offer

A competitive salary package with great benefits
Growth opportunities within a fast-scaling international company
Remote working flexibility, with the option to work from our Chicago office
A collaborative, friendly team that values curiosity, ownership, and continuous learning

Business Support Officer

We currently have an exciting opportunity for a Business Support Officer to join...

Location

United Kingdom , Liverpool

Salary:

12.60 - 13.30 GBP / Hour

Accomplish

Expiration Date

Until further notice

Requirements

Willing to travel to other offices when required
Excellent understanding of all Microsoft Office programs (Excel, Word, Office)
Knowledge of systems Nourish, RADAR and Tribepad desirable
Outstanding Customer Service
Must be able to analyse and manipulate large data sources and produce reports as required
Previous administration experience within a care setting
Excellent verbal and written communication skills, able to communicate at a senior level appropriately and constructively
High level of confidentiality and initiative required
discretion is essential
Able to assess and prioritise workload, often within tight deadlines and under pressure

Job Responsibility

Provide a high standard of administrative assistance and support across the service
Manage e-mail, telephone and post
screen and re-direct as required, using own initiative to alert important issues as they arise
Support the registered care managers / service managers in all aspects of the running of their service
Facilitate best practices in recruitment and retention, supporting and empowering line managers in administrative processes such as compliance maintenance, absence management, training scheduling, annual leave, and sickness absence
Ensure internal procedures run smoothly while liaising with internal HR consultants for complex or compliance-related matters
Maintain accurate records with integrity and appropriate control of data, analyse and report to the Leadership Team in a timely manner
Communicate instructions or requests to various individuals and / or departments, obtaining information as required
Coordination and planning of scheduled care reviews, MDT’s and in house meetings
Prioritise their workload to ensure that key duties are completed in order to support the work of the service

What we offer

Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals
Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement
Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered
Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group
Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience
£500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation
Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success

Fulltime

IT Support - Trainee

You will provide professional, jargon free IT assistance to our clients. You don...

Location

United Kingdom , Guildford

Salary:

25000.00 - 26000.00 GBP / Year

ramsac

Expiration Date

Until further notice

Requirements

The ability to be self-motivated and highly organised
A genuine interest in IT and a desire to build your career
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user
Experience of providing great customer service
The ability to remain calm and to make clients feel that they are the most important person on the planet
Able to mentor less experienced colleagues as necessary
Can do attitude in assisting your peers with any questions or challenges they may encounter

Job Responsibility

Help our clients with any tech question they need to raise, by phone, portal or email
Deal with a wide variety of users with varying levels of technical knowledge
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails
Escalate issues quickly when appropriate
Liaise with third parties and log tickets for vendor support and warranty claims
Research issues for which you don’t have an immediate answer
Adhere to average daily ticket closure targets
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return
Manage changes in a way that minimises risks to the client’s ability to operate

What we offer

On the job learning
Industry accredited qualifications
A proven career development path

Sales Support Specialist

The Sales Support Specialist supports the revenue-generating efforts of the inte...

Location

United States

Salary:

Not provided

EarthSoft

Expiration Date

Until further notice

Requirements

Clearly and concisely express ideas both in writing and verbally
Ensure written materials are appropriately edited
Use appropriate language in all communications, ensuring clarity, calmness, and professionalism
Effectively communicate with internal and external channels, using web and online communication tools optimally
Research necessary information to complete tasks, document and distribute deliverables
Accept constructive feedback
Direct communication to relevant personnel, including those impacted by the communication
Ensure important or urgent messages are received and understood through multiple channels
Take independent action to use resources for task completion
Work independently on tasks, seeking necessary training and consultations proactively

Job Responsibility

Prepare, deliver and record keep Software, Services, and Training Price Quotations
As needed, coordinate and assist in the preparation and submission of Request for Proposals and Requests for Information
Assist in the querying and maintenance of CRM records (accounts, contacts, opportunities, and quotes)
Prepare and deliver department reports as needed for the biweekly department report and provide backup to Sales Support Manager for Sales Forecast reporting activities
Coordinate and execute price list, sales templates, and document updates
Monitor and manage the sales@earthsoft.com alias and redirect inquires to the appropriate team member or department
Set quotation preparation priorities and escalate issues in a timely manner
Provide backup to Sales Proposal Specialist duties when applicable
Provide CRM assistance and guidance as needed to Sales and Account Management Departments
Coordinate the preparation, delivery, execution, and record keeping of Sales and Account Management agreements (EULA and Business Partner Program (BPP))

What we offer

EarthSoft provides equal employment opportunities to all employees, consultants, agents, and applicants for employment without regard to any legally protected status such as race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Lead Project Support

Join Our Team as a Lead Project Support! Our client, a leading organisation in t...

Location

United Kingdom , Farringdon

Salary:

26000.00 - 29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong Administration Skills
Tech-Savvy: Competent in Microsoft Office (Word, Excel, Outlook)
Communication Skills: Excellent verbal and written communication abilities
Construction Experience: Previous experience in a similar role within the construction industry is essential
Organisational Skills: Well-organised and detail oriented
Document Control Experience: A plus but not required

Job Responsibility

Inputting waste notes and import tickets into internal systems
Handling delivery and invoice matching
Managing timesheets with precision
Filing, printing, laminating, and scanning documents
Uploading all site paperwork for easy access
Providing ad-hoc cover for fellow Site Administrators
Assisting the site team in producing essential documents
Reporting on metre readings
Welcoming and meeting clients with a friendly demeanour
Maintaining and organising drawings

What we offer

Generous Annual Leave: 23 days plus bank holidays
Pension Scheme: Secure your future with our client's pension plan
Travel Card: All travel between zones 1-6 on us
Annual Bonus: Enjoy a discretionary bonus based on performance

Fulltime

Business Support Administrator

Are you an organised and proactive individual looking to advance your career in ...

Location

United Kingdom , Stirling

Salary:

24000.00 - 280000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in an administrative role is essential
Excellent organisational skills to manage multiple tasks effectively
Strong communication skills, both verbal and written, to interact professionally with clients and colleagues
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) to carry out daily tasks efficiently
Keen attention to detail to ensure accuracy in documentation and data entry
Ability to work independently while also being a collaborative team player

Job Responsibility

Client Support: Act as the first point of contact for clients, assisting with inquiries and requests in a friendly and professional manner
Documentation: Prepare, organise, and maintain important documents to ensure all records are accurate and accessible
Data Entry: Accurately enter data into systems and create comprehensive reports to support the team's operational needs
Meeting Coordination: Schedule and organise meetings, ensuring all necessary materials and logistics are in place for efficient discussions
General Tasks: Manage filing, handle incoming mail, and oversee office supplies. Provide assistance with various tasks as needed to support the team

Fulltime

Client Service Officer

Location

Salary:

Not provided

Award Global

Expiration Date

Until further notice

Requirements

Strong written and verbal communication skills
Ability to multitask, prioritize, and manage time effectively
Ability to retain and recall important information
Capacity to work independently and proactively
High aptitude for following communication guidelines, procedures, and policies
Bachelor’s degree in Business Administration, Finance, Marketing, or a related field
CET (College English Test) Band 6 or above
Customer service-related experiences will be preferred

Job Responsibility

Direct communication with external brokers via WeChat and email to understand their needs and find the best ways to submit loans to WFG
Improve the process for external broker submissions
Conduct credit checks for external submissions, including servicing tests and pre-checking submitted documents
Coordinate with the credit team, valuation team, lenders, Loan Officers (LO), and others about case submissions and follow-ups
Discuss training topics with other BDMs and conduct a 40-minute training session biweekly
Handle internal broker inquiries and scenario checks
Help brokers understand policies and qualify deals
Send exception forms to WFG lenders and follow up
Proactively maintain cooperative relationships, enhance interactions, and manage performance
Authority to make decisions regarding broker support processes and training coordination

Administrator

Busy project administration role within a dynamic and supportive environment sup...

Location

United Kingdom , Edenbridge

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong organisational and project support skills
Relevant experience from an administration or project support role
Strong knowledge of Microsoft Word, Excel, and Outlook
Attention to detail
Excellent communication skills
Organisational skills
Team player
Problem solver
Driver required

Job Responsibility

Reviewing and formatting large documents and reports from engineers
Proofreading engineer's reports and fee proposal documents
Managing daily correspondence and filing important emails
Raising Purchase and Supply Orders
Booking flights, hotels, and car hire for consultants/engineers
Providing essential support to the project team
Answering phone calls and redirecting enquiries

What we offer

20 days annual leave + Bank Holidays
Xmas shut down (additional holiday)
gym membership
pension
social events
parking
comprehensive training
career advancement opportunities
supportive environment

Fulltime

Import Support Officer

Randstad

Location:
Hong Kong , Hong Kong

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

Expiration:
March 06, 2026

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Import Support Officer

Randstad

Location:Hong Kong , Hong Kong

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 13, 2026

Expiration:March 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Hong Kong , Hong Kong

Category:
Banking

Contract Type:
Not provided

Job Posted:
February 13, 2026

Expiration:
March 06, 2026