CrawlJobs Logo

Import Operator

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , Sunbury-On-Thames

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

30000.00 - 37000.00 GBP / Year

Job Description:

Are you an experienced Import Operator looking to join a dynamic and customer-focused logistics team? We're seeking a detail-oriented and proactive individual to manage air, ocean, and courier import operations, ensuring smooth and compliant shipment handling from start to finish.

Job Responsibility:

  • Customer Service Excellence: Build strong relationships with clients and overseas partners, process bookings, and respond to quote requests
  • System & Documentation Management: Use in-house systems (including Cargowise) to manage job files, customs entries, and shipment tracking
  • Customs Compliance: Ensure all shipments meet UK and international customs regulations, including correct use of CPCs, HS codes, and duty/VAT rates
  • Shipment Coordination: Oversee UK arrivals, arrange collections and deliveries, and ensure timely and accurate documentation
  • Operational Oversight: Monitor carrier performance, manage PO/orders, and escalate any delays or issues
  • Commercial Awareness: Apply carrier rates and Incoterms to maintain positive margins and accurate quotations
  • Invoicing & Financial Accuracy: Raise customer invoices with all relevant costs, manage credit limits, and resolve queries

Requirements:

  • Previous experience in import operations (air, sea, or courier)
  • Strong understanding of customs procedures and documentation
  • Proficiency in logistics systems (e.g., Cargowise, Destin8, CNS)
  • Excellent communication and organisational skills
  • Ability to work independently and manage multiple tasks
What we offer:
  • Supportive team environment with ongoing training
  • Opportunity to work with global partners and high-profile clients
  • Career development within a growing company

Additional Information:

Job Posted:
August 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Import Operator

Import Operations Coordinator

This fast-paced role sees you working with key customers and providing end to en...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
seabridge.com.au Logo
Seabridge Logistics Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 2 years of experience with an International Freight Forwarder
  • Clear, confident communicator with stakeholder management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Exceptional attention to detail, coupled with strong analytical and problem-solving skills
Job Responsibility
Job Responsibility
  • Coordinating end-to-end solutions for Key Customers (including bookings, documentation, cartage, customs reporting, job invoicing)
  • Liaising with Customers, Carriers, Service Providers, and Overseas Partners
  • Ensuring ongoing Customer satisfaction through effective and efficient responses to customer inquiries, issues, and concerns
  • Establishing and maintaining a strong rapport with customers and service providers
  • Monitoring key operational activities to ensure efficient completion of import duties
  • Identifying and implementing changes to support continual improvement, business growth and the development of best practice SOP
What we offer
What we offer
  • Structured onboarding and ongoing training
  • Competitive salary and quarterly performance bonuses
  • Flexible, supportive environment that values wellbeing
  • Employee benefits and genuine career development opportunities
Read More
Arrow Right

Customs Operations Specialist

Customs Import Operations Specialist role ensuring IKEA's goods flow smoothly an...
Location
Location
United States , King of Prussia
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree (or equivalent experience) in Supply Chain, Logistics, International Business, or a related field
  • Minimum 3 years of experience in customs brokerage, import operations, or similar environment
  • U.S. Customs Brokerage License is a plus
  • Experience with FTZ processes, entry writing, tariff classification, or post-entry corrections preferred
  • Proficient in preparing, validating, and managing import entries
  • Skilled in reviewing import/export documentation
  • Understanding of FTZ admissions, operations, and CBP compliance requirements
  • Strong grasp of customs laws, Free Trade Agreements, and Importer Security Filing standards
  • Experience with ERP or customs management tools and advanced Microsoft Excel skills
  • Ability to perform post-entry audits and corrections
Job Responsibility
Job Responsibility
  • Prepare and validate customs entries using IKEA's in-house systems
  • Monitor import and export clearance processes
  • Review import documentation and data for accuracy
  • Manage and support FTZ-related import operations
  • Coordinate with internal teams, brokers, and FTZ operators
  • Track and reconcile FTZ shipment movements
  • Analyze customs data to identify errors, risks, or opportunities
  • Drive corrective actions for customs declarations
  • Manage Importer Security Filing compliance
  • Stay current on trade regulations
What we offer
What we offer
  • Work environment free of discrimination and harassment
  • Commitment to diverse backgrounds, perspectives, and skills
  • Opportunities for growth and development
  • Fulltime
Read More
Arrow Right

Import Coordinator

Join a dynamic team in Farnborough as an Import Coordinator! You'll play a pivot...
Location
Location
United Kingdom , Farnborough
Salary
Salary:
13.33 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in import/export operations or logistics is a plus
  • You have a keen eye for detail and take pride in delivering accurate work
  • You can manage multiple tasks and prioritise effectively in a busy environment
  • Your written and verbal communication skills are top-notch, allowing you to liaise seamlessly with clients and colleagues alike
  • Comfortable using logistics software and Excel to manage data
Job Responsibility
Job Responsibility
  • Work closely with suppliers and freight forwarders to manage the arrival of shipments
  • Ensure all import documentation is accurate and compliant with regulations
  • Monitor shipment statuses and provide timely updates to internal teams and clients
  • Address any issues that arise during the import process with a proactive and positive approach
  • Communicate effectively with stakeholders, providing exceptional service and support
What we offer
What we offer
  • A fun and supportive environment who foster a culture of collaboration and positivity
  • Fulltime
Read More
Arrow Right

Customs Operator

Our client is currently seeking a Customs Clerk to oversee and coordinate all cu...
Location
Location
United Kingdom , Dover
Salary
Salary:
30000.00 - 31000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customs experience
  • Good analytical and excellent organisational skills
  • Willingness to take ownership for resolution of enquiries
  • A team player attitude
  • An understanding for the need for confidentiality and discretion
  • Excellent Knowledge of Microsoft Office (Excel/Word/Outlook)
Job Responsibility
Job Responsibility
  • Calculating Duty/VAT cost for consignments
  • Processing Import/Export declarations (Home Use/CFSP/NCTS/Permanent Export)
  • Dealing with general enquiries from importers/exporters concerning all areas relating to Customs Procedures i.e. Tariff Classifications, Duty Rates, and any other documentation requirements
  • Keeping up to date with changes in regulations, laws, and Customs procedures
  • Answering HMRC Declaration queries as and when they arise
  • Assisting the Customs Director in ensuring entries are completed correctly
What we offer
What we offer
  • Modern offices with a kitchen and rest area
  • Free on site parking
  • Great prospects to develop within the business
  • Excellent training
  • Free tea, coffee and treats on site
  • Paid for Summer and Christmas events
  • Fulltime
Read More
Arrow Right

Director of Import Compliance

HPE is seeking a Director of Import Compliance to lead a global team in navigati...
Location
Location
United States
Salary
Salary:
138500.00 - 335500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree
  • 15+ years of experience, with at least 10 years of experience working in trade compliance, with specialization in import compliance
  • 5+ years of experience in senior leadership, leading globally distributed teams
  • Must have hands-on experience with various regulatory agreements, filings and documentation, such as, USMCA and tariffs, etc.
  • Customs Broker License is a plus
  • Government experience is a plus
Job Responsibility
Job Responsibility
  • Maintain an import compliance system that supports the entire business across all functions and adapts quickly to an ever-changing external environment
  • Lead import compliance strategy consistent with import regulations including U.S. Customs and other trade authorities
  • Review supply chain plans/changes to mitigate risks related to import regulations and tariffs. Routinely connect with business to mitigate risk and address compliance requirements
  • Lead cross-functional projects and processes to achieve results while influencing others who may or may not report to the function or area
  • Develop and implement import/trade compliance policies and procedures to ensure adherence to import regulations
  • Manage and oversee import procedures, including Customs classification, country of origin, and customs valuation
  • Manage team that conducts audits and assessments to identify areas of risk, improvement, and implement corrective actions
  • Provide guidance and support to internal stakeholders on import/trade compliance matters
  • Stay updated with changes in trade regulations and communicate the impact to the organization, ensuring compliance with new requirements
  • Collaborate with cross-functional teams to resolve import/ trade compliance issues and mitigate risks
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Import Operations Lead

We are seeking an experienced Import Operations Lead to oversee daily import act...
Location
Location
United States , City of Industry
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in import operations within freight forwarding or logistics
  • Proven experience working with Asian-based companies or overseas partners, ideally Chinese-based
  • Strong understanding of international shipping processes, documentation, and compliance
  • Comfortable working in a growth-stage environment with evolving processes
  • Leadership mindset with the ability to influence without heavy hierarchy
  • Strong communication skills
  • ability to navigate cultural nuances professionally
  • Detail-oriented, organized, and solution-driven
Job Responsibility
Job Responsibility
  • Lead and oversee daily import operations (air and/or ocean, depending on branch needs)
  • Serve as the primary operational support to the Branch Manager
  • Coordinate closely with overseas offices, agents, and vendors in China and across Asia
  • Ensure timely movement, tracking, and delivery of import shipments
  • Monitor documentation accuracy, customs compliance, and internal SOPs
  • Troubleshoot operational issues and proactively resolve delays or exceptions
  • Support workflow optimization as business volume continues to scale
  • Guide, mentor, and support operational staff within the 15-person branch
  • Act as a cultural liaison, ensuring clear communication and alignment with Asian business practices
  • Assist with reporting, KPI tracking, and process improvements as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Import Operations Lead

Client is fast-growing, Chinese-based logistics company whose U.S. operations ha...
Location
Location
United States , Los Angeles
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in import operations within freight forwarding or logistics
  • Proven experience working with Asian-based companies or overseas partners, ideally Chinese-based
  • Strong understanding of international shipping processes, documentation, and compliance
  • Comfortable working in a growth-stage environment with evolving processes
  • Leadership mindset with the ability to influence without heavy hierarchy
  • Strong communication skills
  • ability to navigate cultural nuances professionally
  • Detail-oriented, organized, and solution-driven
Job Responsibility
Job Responsibility
  • Lead and oversee daily import operations (air and/or ocean, depending on branch needs)
  • Serve as the primary operational support to the Branch Manager
  • Coordinate closely with overseas offices, agents, and vendors in China and across Asia
  • Ensure timely movement, tracking, and delivery of import shipments
  • Monitor documentation accuracy, customs compliance, and internal SOPs
  • Troubleshoot operational issues and proactively resolve delays or exceptions
  • Support workflow optimization as business volume continues to scale
  • Guide, mentor, and support operational staff within the 15-person branch
  • Act as a cultural liaison, ensuring clear communication and alignment with Asian business practices
  • Assist with reporting, KPI tracking, and process improvements as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Import Seafreight Operator

Great role as a Import Seafreight Operator, Encouraging people to build skills a...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
peoplegroup.com.au Logo
People Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years’ experience in international freight forwarding, with a proven track record in seafreight operations
  • Demonstrated ability to work effectively in a fast-paced, deadline-driven environment
  • Import Seafreight Operator experience
  • Great communication skills
  • Strong problem-solving skills and attention to detail
  • Proven organisational skills and ability to manage multiple priorities
  • Experience with CargoWise (CW1) is an advantage
  • A proactive, “can-do” attitude with a drive to deliver results and grow within the role
Job Responsibility
Job Responsibility
  • Manage national sea import operations, delivering seamless, end-to-end solutions for key customers
  • Execute on daily operational deliverables, including but not limited to coordination with strategic partners, liaising with our internal customs department, arranging and tracking cartage, completing job billing
  • Serve as a primary contact with customers, carriers, service providers, and overseas partners
  • Ensure exceptional customer satisfaction through proactive communication, rapid problem-solving, and consistent follow-up
  • Ensure full compliance with international trade regulations and domestic regulatory requirements
  • Proactively resolve shipment issues, escalating when necessary to maintain on-time performance
  • Build and maintain strong, professional relationships with customers and suppliers
  • Contribute to continuous improvement initiatives to enhance service quality and operational efficiency
  • Fulltime
Read More
Arrow Right