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Implementation Manager

Atomic Fi

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

80000.00 - 110000.00 USD / Year
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Job Description:

As an Implementation Manager, you will own the success of the customer journey from the closure of the sales process, to launch. The primary objective of this role is to provide the oversight and project management required to ensure a successful, on-time launch that meets the objectives and goals of the Financial Institution’s Implementation and Launch. You will act as a consultant and liaison between Atomic and the customer to ensure a successful Implementation and product launch.

Job Responsibility:

  • Manage multiple, concurrent implementations varying in duration and complexity
  • Drive customer teams and internal teams to timely completion with a managed project scope
  • Coordinate and prioritize project tasks, manage timelines, maintain project plans, and communicate status to clients, project sponsors, and managers
  • Consult with clients about best practices, user experience, workflows, and other feedback
  • Connect the dots between teams and resources from identified problems
  • Ensure all teams are equipped with proper information and resources to deliver the best possible solutions
  • Anticipate, mitigate, and communicate project risks and communicate them in a timely and clear manner with possible solutions accompanied
  • Understand the client and their product scope from an end-user perspective
  • Be curious about your customers from a business and strategic perspective
  • Develop custom documentation for your clients to provide the exclusive white glove experience catered to their needs
  • Facilitate all client calls associated with implementation and assemble proper attendees based on client needs
  • Be an advocate for your client across the organization
  • Take on ad hoc projects internally in order to keep Atomic’s internal processes and projects organized, on time, and accurate

Requirements:

  • Background in professional services, project management, and technical products
  • Experience managing end-to-end technical implementations
  • Experience with managing stakeholders across various levels and functions
  • Clear communication skills, organizational skills, and a self-starter mentality
  • Able to grasp, understand, and contribute to technical discussions
  • Understand data analytics, and communicate outcomes
  • You will be able to dig into customer data and extract insights for stakeholders
  • You have a natural ability to organize and prioritize tasks while never dropping the ball
  • Project management certification or successful completion of a recognized project management curriculum is preferred
  • Experience working in Financial Technology
  • Experience working in a fast-paced startup environment, and willing to roll up your sleeves and wear several hats
What we offer:
  • Medical, dental, vision and 401(k)
  • Opportunities for equity through stock options
  • Remote first workplace
  • Unlimited PTO, 10 company-paid holidays, & office closure between Christmas and New Year
  • Continuing education
  • Paid parental leave

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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