ICT Technical Account Manager Job at Vodafone (Thessaloniki)

Service Delivery Specialist

The Service Delivery Specialist at NTT DATA is a pivotal role focused on managin...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Relevant bachelor’s degree or equivalent in Information Technology or Business Administration or related field
ITIL Certification, such as ITIL Foundation or higher-level certifications
Project Management Professional (PMP) certification desirable
Client Relationship Management certification desirable
Seasoned demonstrated years of experience in service delivery and/ or related function in a medium to large ICT organization, preferably IT service provider
Seasoned background in delivering IT services, managing IT projects, and understanding the IT service lifecycle
Seasoned experience in managing client relationships, understanding client needs, and ensuring client satisfaction
Ability to establish strong relationships with internal stakeholders and external clients
Seasoned ability in managing coordinated delivery of service
Excellent written and verbal communication skills

Job Responsibility

Works as an Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and the organization
Performs client facing service activation activities and support the GDC in service activation completion
Responsible for operations performance, including - Service Improvement Plans
Establishes, monitors and reports Service Delivery Reports
Escalation management and Reporting
Meeting management with clients
Major incidents - scrutinizes adherence to process, recommends changes when SLAs are not met and works with larger delivery teams
Change Management – manages and owns all RoE changes
Service First - owns Service First asset verification and contract status
Vendor Backout - manages backout issues with Vendor

Fulltime

ICT Technical Account Manager

As an ICT Technical Account Manager you will be responsible for performing Presa...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Previous working experience in a similar position in a Telecommunications or IT company
Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above
Experience in technical, both in Greek and English
Ability and interest to learn about the latest business services and products.
Very good interpersonal skills and ability of fluent communication with customers and partners.
Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines

Job Responsibility

Perform daily visits (physical or digital) to investigate & analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.
Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.
Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions
Achieve Sales Targets by co-operating with Corporate Account Managers
Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.

ICT Systems Engineer

To provide technical support to the ICT Manager regarding IT facilities and equi...

Location

United Kingdom , Aldermaston

Salary:

Not provided

NSG Environmental Ltd

Expiration Date

Until further notice

Requirements

NVQ level 3 in Computer Technology or equivalent
Database administration & management
Computer Hardware Architecture
Able to adhere to strict guidelines and time boundaries for reporting information
Network Management
Computer Security
Competent user of MS Office
Able to organise and prioritise own work

Job Responsibility

Provide technical support to the ICT Manager regarding IT facilities and equipment, including electronic document control systems and the ongoing development of the Company’s IT infrastructure
Assist the ICT Manager with provision of services, equipment and facilities in support of the business
Ensure quality, value and fulfilment from external service/suppliers to NSG’s facilities
Development of Company systems to enhance current and new procedures
Process improvements in respect of IT solutions to the business and management problems
Development, installation and support of database records
Identification and liaison with management team on options to enhance and improve Company performance
Technical support and training of NSG IT users
Interface with the Company’s chosen IT provider
Establish monthly Core communication posts to satisfy business needs

What we offer

Life Assurance 3x Salary
Private Healthcare package
Pension – Company contributes 5% Individual contributes 4%
Discretionary bonus
187.5 hours per year holiday allowance
Professional memberships covered

Fulltime

ICT Consultant

This role will involve supporting a primary school where you will be the liaison...

Location

United Kingdom , Slough

Salary:

27000.00 - 32000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Passionate interest in IT
Solid technical background
Self-driven and enthusiastic about offering exceptional customer service
Team player
Excellent communication skills
Excellent organisational skills
Cheerful disposition
At least 2 years’ experience in a previous ICT Technician/2nd line role (education sector experience preferred but not essential)
Ability to work independently
Flair for troubleshooting

Job Responsibility

Support a primary school as the liaison between schools and the client
Keep clients informed about products and services
Manage customer accounts
Maintain IT hardware and software across school sites
Help improve ICT provision
Enable effective teaching and learning through ICT solutions
Resolve and manage technical issues impacting the school’s function
Provide robust technical solutions
Installation or repair of computers with standardised applications and networking software
Diagnose and solve operational problems

What we offer

Pension Scheme
Car scheme
Cycle scheme
Eye care scheme
Mental health first aid
Employee assistance programme
Employee recognition scheme

Fulltime

New

Manager- Direct Public Sector Sales

To oversee and manage the segment sales teams, and collaborates with internal an...

Location

South Africa , East London

Salary:

Not provided

Vodafone

Expiration Date

February 20, 2026

Requirements

Degree / Diploma – Essential. (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent)
A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
2 years management experience
A minimum of 10 years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in: Portfolio management
Ability to increase NPS results and reduce administrative expense
Ability to build relationships
Growth mind set and out of box thinking
Experience in solution selling within enterprise customers
Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions

Job Responsibility

Sales Management: Manage, monitor and review segment sales targets
Contribute to sales targets setting for the respective segment sales team in line with overall sales target.
Operationalise the sales plan so as to meet the segment sales targets.
Develop a sales plan and monitoring its implementation
Leadership of virtual segment account teams to meet targets for profitability and revenues
Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio
Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated segment accounts to ensure sales prospects are closed
Ensure operational Service delivery of all service touchpoints through the management and mentorship of the segment sales team.
Identify potential new opportunities through analysis of business intelligence reports
Understand customer patterns and market behaviour to inform data-driven forecasting strategies to increase profitability through improved targeted sales strategies

What we offer

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Fulltime

!

Technical Delivery Project Manager

We are seeking an experienced Technical Delivery Project Manager to lead the end...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Egyptian national residing in Egypt
Minimum of 3 years’ experience managing complex ICT projects end-to-end
Strong understanding of application and software development lifecycles
Proven experience in technical change and transformation projects
Skilled in managing cross-cultural teams and working in matrix environments
Background in telecommunications or network environments
Certified in Prince2 Practitioner or PMP
Demonstrated ability to manage multiple projects concurrently and deliver results
Strong financial acumen, including budget management and understanding of capitalisation and P&L
Excellent interpersonal and communication skills with the ability to influence at all organisational levels

Job Responsibility

Manage the mobilisation, design, and delivery of one or multiple projects within the assigned portfolio
Build, lead, and motivate cross-functional project teams, fostering collaboration and accountability
Develop detailed project plans, including resource allocation, timelines, interdependencies, and critical paths
Create cost estimates and manage project budgets, ensuring financial compliance and accurate forecasting
Identify and engage stakeholders, suppliers, and delivery functions, maintaining strong relationships throughout the project lifecycle
Communicate the high-level vision and desired future state to stakeholders and delivery teams
Monitor and control project performance, embedding measurable outcomes and success factors
Formulate and execute stakeholder communication plans
Forecast and manage resource supply and demand across technology, financial, and human resources
Ensure projects comply with Vodafone’s delivery governance and quality standards

What we offer

Opportunity to lead high-impact projects in a global organisation
Exposure to complex technical environments and transformation initiatives
Collaborative culture with strong emphasis on innovation and continuous improvement
Professional development through certifications and leadership programmes
A dynamic role that combines technical expertise with strategic delivery

Ict consultant – 2nd line

This role will involve supporting a Trust of primary schools where you will be t...

Location

United Kingdom , Watford

Salary:

27000.00 - 31000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Passionate interest in IT
Solid technical background
Self-driven and enthusiastic about offering exceptional customer service
Team player
Excellent communication skills
Excellent organisational skills
Cheerful disposition
At least 2 years’ experience in a previous ICT Technician/2nd line role (education sector experience not essential)
Ability to work independently
Flair for troubleshooting

Job Responsibility

Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions
Installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations
Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)
Act as liaison between schools and client, ensuring they are kept informed about products and services
Manage customer accounts
Maintain IT hardware and software across school sites
Help schools improve their ICT provision
Enable schools to deliver effective teaching and learning through ICT solutions

What we offer

Pension Scheme
Car scheme
Cycle scheme
Eye care scheme
Mental health first aid
Employee assistance programme
Employee recognition scheme
Mileage

Fulltime

System Engineer Multi-Tenant Data Centres EMEA

Our client is one of the world’s leading innovators in glass, ceramic, and mater...

Location

Germany , Berlin

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

University Engineering Degree as a minimum requirement in a relevant subject to include Telecoms, Electrical Engineering, Materials Science, Process Engineering, Computer Science or equivalent software, engineering or science related subject
At least 2-5 years in Telecom, Data Centre, or ICT (Information & Communications Technology) design and engineering, having worked for either a manufacturer, integrator or contractor company
Strong C1 German and English writing and speaking skills
Data centre or Telecom Network Design knowledge and related proven experience
Demonstrated Technical Support Experience (customer oriented, field solutions, timely responses)
Ability to effectively communicate technical and complex ideas to both highly technical audiences and individuals with limited technical background
Comfortable working in cross-functional team environments and a willingness to collaborate and learn from others
Strong computer skills (Office365, Power point, Word, Excel, Visio) and BlueBeam
Telecom active equipment configuration: Ethernet switches, IP routers, OLT/ONT, etc.
Travel Requirements Up to 25% of the working time, primarily within Europe, but also potentially to the US, or Asia

Job Responsibility

From a customer enquiry, you will design the solution and be responsible for the Bill-of-Materials (BOMs) generation process
Conduct thorough BOM verification to ensure accuracy, completeness, and compliance with specifications and within our client’s product portfolio
Advise customers (internal or external) about products and their use in various applications. This includes explaining product benefits and determining detailed part number lists necessary for system solutions to fulfil customer RFQs (Request for Quote)
Collaborate with account managers and customers to address technical inquiries, provide solutions and resolve any discrepancies identified during the BOM verification process
Create datasheets, system design, rack elevation drawings, technical papers and customer responses as needed
Deliver internal and external training, workshops and presentations on our client’s products directly to customers, installers, and distribution partners
Provide pre-sales and after-sales customer support including product recommendation, system design, system installation training, testing, and troubleshooting at customer sites
Provide feedback to development/PLM (product line management) regarding new product evaluation, product improvements and compliance to regional standards and norms

What we offer

Attractive & Negotiable Base Salary DOE
Flexible Hybrid Working Model
Continuous Training & Development
Performance Bonus
Recognizing Excellence Award program – additional bonuses for extra work, extra achievement
Job Rad – co-financing bicycle to work
30 vacation days + public holidays
Flexible, mobile work – 3 days from office, 2 days from home
Health initiatives in the office

Fulltime

ICT Technical Account Manager

Vodafone

Location:
Greece , Thessaloniki

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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Location:Greece , Thessaloniki

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 21, 2026

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