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ICT Senior Assistant

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Devex

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Location:
Denmark , Copenhagen

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is an excellent opportunity to contribute to the effective functioning of UNOPS operations in Sudan by providing essential IT support. The position offers exposure to a variety of IT-related tasks and the chance to work in a dynamic international environment. This position operates within the UNOPS Sudan Office, supporting information technology related services and functions. The ICT Senior Assistant will provide essential support in managing and maintaining the office’s IT infrastructure, ensuring efficient and effective operations. The role requires close collaboration with various teams, including Support Services, Programme Support Officers, and Portfolio Managers, to deliver optimal IT support.

Job Responsibility:

  • Implementation of ICT and Operational Strategies
  • ICT Client Services, Management and Administration
  • Network Administration
  • Knowledge Building and Sharing

Requirements:

  • Ensure full compliance of ICT activities with UNOPS rules, regulations, policies and strategies
  • Contribute to the office’s ICT business processes mapping and to the elaboration of internal Standard Operating Procedures (SOPs) in ICT
  • Maintenance of inventory of all computer, telecommunication equipment, I/O devices and software
  • Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies
  • Performance of specific technical functions, including changing of hardware electronic components and routine repairs
  • Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
  • Interaction with UNOPSHQ and ICT staff from other UN agencies
  • Effective advice on all project implementation activities involving ICT
  • Liaison with UNOPS HQ, and other relevant units, to determine hardware and software requirements
  • Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems
  • Installation, upgrading and maintenance of LAN/WAN systems
  • Maintenance of equipment and applications associated with electronic mail systems
  • Monitoring of the network connection on a daily basis
  • Trouble-shooting and monitoring of network problems
  • Proper security to the LAN by stringent management of the Firewall
  • Response to user needs and questions regarding network access
  • Maintenance of up-to-date parameters of information for the network clients and electronic mail
  • Maintenance of measures in place for business continuity and disaster recovery processes
  • Maintenance of video conference hardware and applications
  • Provides contributions to knowledge networks and communities of practice
  • Participates in, organizes and delivers training for the operations/ project personnel in ICT services

Additional Information:

Job Posted:
December 08, 2025

Expiration:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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