Human Resources Experience Coordinator, Marriott Bonvoy

Marriott Bonvoy

Location:
Costa Rica, Nekajui

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Human Resources Experience Coordinator at Nekajui, a Ritz-Carlton Reserve, you will play a key role in employee training, recruitment, and engagement. Your responsibilities will involve coordinating and facilitating training programs, supporting staff development, maintaining compliance with company standards, and assisting with team engagement efforts. You’ll also contribute to recruitment efforts, including interview logistics and hiring events, while fostering a culture of excellence and inclusivity.

Job Responsibility:

Verify training, recruitment, and engagement activities are aligned with the organization’s mission and vision
assist with the development and delivery of brand and service-related learning topics
support the planning and execution of key learning sessions
facilitate on-property training, including core required training and brand training for hourly associates and supervisors
maintain up-to-date knowledge of brand and leadership development tools and resources
assist leaders with access to learning resources and development support as needed
monitor compliance with required training programs, including onboarding and brand initiatives
collaborate with HR and operations leaders to ensure all training requirements are met
utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs
participate in the Field Trainer Network and collaborate with the continent learning organization to implement updated programs and processes
develop training aids and multimedia tools to enhance learning delivery
manage inventory and ordering of training materials and supplies
prepare training sessions, including setup and breakdown
support administrative and system tasks related to employee engagement initiatives, such as recognition programs, wellness activities, team-building events, and surveys
generate internal communication strategies to promote engagement efforts and share company news, values, and achievements through the DLZ platform
coordinate volunteering activities and report effective hours
coordinate and support recruitment efforts, including job postings, candidate screening, interview scheduling, and onboarding logistics
organize and participate in recruitment fairs, school outreach programs, and community hiring events to attract top talent
maintain applicant tracking systems and ensure timely communication with candidates and hiring managers
follow all company safety and security policies and procedures
maintain a clean and professional appearance
uphold confidentiality of proprietary information
communicate clearly and professionally, both verbally and in writing
foster positive working relationships and support team goals
respond appropriately to employee concerns
welcome and acknowledge all guests according to company standards
anticipate and address service needs
assist individuals with disabilities
express genuine appreciation
ensure adherence to quality expectations and standards
perform physical tasks as needed (e.g., lifting up to 50 lbs., standing or walking for extended periods)
perform other reasonable job duties as requested by management.

Requirements:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
no supervisory experience
intermediate English proficiency, both written and spoken.

What we offer:

Equal opportunity employment environment
fostering of unique backgrounds and talents
global team environment
empowerment to be creative, thoughtful, and compassionate
growth opportunities within Ritz-Carlton and Marriott International portfolio.

Additional Information:

Job Posted:
July 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Human Resources Experience Coordinator