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We are looking for a motivated and detail-oriented Human Resources (HR) Assistant to join our team in Saint Paul, Minnesota. This is a hybrid role with a mix of in-office and remote work, offering flexibility while ensuring collaboration and productivity. As part of a supportive and dynamic team, you'll play a key role in managing HR processes and providing exceptional service to employees and retirees. This is a long-term contract position with the potential for growth and extension.
Job Responsibility:
Assist with day-to-day benefits administration, including enrollment, changes in status, and auditing processes
Provide support to retirees, ensuring their needs are met with professionalism and empathy
Organize and manage physical materials, such as packets and forms, maintaining accuracy and order
Handle incoming mail and ensure proper categorization and distribution
Conduct end-to-end system testing to ensure seamless functionality
Collaborate with benefit specialists on COBRA plans and other HR-related tasks
Address employee inquiries and resolve conflicts with tact and efficiency
Support the HR team in maintaining a well-organized workflow and assisting with various administrative tasks
Back up team members as needed, ensuring smooth operations during high-demand periods
Contribute to a positive team environment by fostering collaboration and mutual respect
Requirements:
Previous experience in customer service, hospitality, or administrative roles
Strong organizational skills with the ability to manage multiple tasks effectively
Excellent interpersonal and communication skills, including conflict resolution and empathy
Familiarity with HRIS systems such as PeopleSoft and proficiency in Microsoft Excel
Basic understanding of COBRA administration and employee benefits processes
Ability to work both independently and collaboratively in a hybrid work environment
Nice to have:
Experience with office management or administrative tasks is highly desirable
Knowledge of medical plans or HR-related processes is a plus
What we offer:
medical, vision, dental, and life and disability insurance