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Human Resources and Learning & Development Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Maldives

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Job Responsibility:

  • Assists in the interviewing and hiring of Human Resource employee team members
  • Establishes and maintains contact with external recruitment sources
  • Attends job fairs and ensures documentation of outreach efforts
  • Networks with local organizations to source candidates
  • Oversees/monitors candidate identification and selection process
  • Provides subject matter expertise to property managers regarding selection procedures
  • Partners with vendor partners to ensure effective advertisement efforts
  • Performs quality control on candidate identification/selection
  • Works with the unemployment services provider to respond to unemployment claims
  • Prepares, audits and distributes unemployment claim activity reports
  • Attends unemployment hearings
  • Ensures that department has the available resources on hand to administer employee
  • Assists in maintaining effective employee communication channels
  • Reviews progressive discipline documentation
  • Utilizes an “open door” policy
  • Ensures employee issues are referred to the Department Manager
  • Partners with Loss Prevention to conduct employee accident investigations
  • Communicates performance expectations
  • Ensures employee files contain required employment paperwork
  • Ensures compliance with procedure for accessing, reviewing, and auditing employee files
  • Ensures medical records are maintained
  • Facilitates random, reasonable belief and post accident drug testing process
  • Communicates property rules and regulations via the employee handbook
  • Ensures all safety and security policies are communicated
  • Conducts periodic claims reviews
  • Represents Human Resources at the property Safety Committee
  • Manages Workers Compensation claims
  • Oversees the selection/non-selection and offers processes
  • Promotes and informs employees about all training programs
  • Displays leadership in guest hospitality
  • Helps employees identify specific behaviors that will contribute to service excellence
  • Ensures employees receive on-going training
  • Uses effective training methods
  • Meets with training cadre
  • Observes service behaviors of employees and provides feedback
  • Monitors enrollment and attendance at training classes
  • Meets regularly with participants to assess progress
  • Partners with operational leaders to assess if employees demonstrate effective skills
  • Reviews comment cards, guest satisfaction results
  • Measures transfer of learning from training courses
  • Ensures adult learning principles are incorporated
  • Ensures all training and development activities are strategically linked
  • Identifies performance gaps
  • Makes any necessary adjustments to training methodology
  • Aligns current training and development programs
  • Establishes guidelines so employees understand expectations
  • Develops specific training to improve service performance
  • Drives brand values and philosophy
  • Incorporates guest satisfaction as a component of departmental meetings
  • Participates in the development of the Training budget
  • Manages budget in alignment with Human Resources and property financial goals
  • Manages department controllable expenses

Requirements:

  • High school diploma or GED
  • 3 years experience in the human resources, management operations, or related professional area
  • OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major
  • 1 year experience in the human resources, management operations, or related professional area

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
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