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The HR Administrator will provide consistent and effective administration support to the HR Team in line with HR processes and policies, and standards set by the Joint Commission International (JCI). The HR Administrator will have a shared goal to ensure the smooth running of the HR department and to deliver an efficient service to ensure maximum value to employees, candidates, and the organisation as a whole.
Job Responsibility:
Act as first point of contact for employees and managers for all HR queries via the phone, HR Inbox and in person queries
Proactively resolve HR queries and triage queries to team members
Ensure that the HR system (TMS) and HR files are kept up to date, accurate and complying with legislation
Support the HR team and managers with administration of performance management process (probations and annual appraisal)
Ensure all employees are enrolled on the hospital ELearning platform
Upload training records on TMS
Oversee HR invoices - printing, seeking approval, scanning and sending to Finance for payment
Work with HR Business Partners to ensure absences are recorded on HR system (TMS) and all documentation is uploaded to meet payroll deadline
Manage covid swabbing (booking appointments and notification of results)
Scanning and filing all documents for HR Team and uploading documents on TMS as and when required
Support the HR Team with administrative tasks as and when required
Cover tasks for Recruitment Team when needed
To exercise discretion and maintain confidentiality at all times
Assist in ad-hoc HR projects
Work with the HR Generalist to maintain the integrity of data in the HR Information System (TMS) and that reports are generated in accordance with specific requirements
Stay up-to-date compliance and regulatory concerns, industry trends and HR best-practices
Contribute to the requirements of professional development for the HR profession
Attend and participate in staff development programmes and sharing knowledge with HR Team
Assist with the orientation and induction of new staff and be available to provide orientation as deemed necessary, helping them to integrate as members of the team
Assist in the training of other team members
Identify and inform the Learning, Wellbeing and Compliance Partner of any training and professional development requirements
Attend and participate in staff development programmes where applicable
Attend all mandatory training days and ensure that all mandatary training is in date
Comply with all HR system and policy requirements
Maintain strict confidentiality regarding all activities of Hermitage Clinic
Ensure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements
Participate in the continuous review and evaluation of policies, guidelines and existing practices
Assist in promoting a culture of continuous quality improvement across the department
Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards
Participate in the requirements of the clinic’s accreditation process
Participate in the requirements of the clinic’s risk management programme
Promote the delivery of a high standard of care to all patients
Work with members of the Multidisciplinary team in devising Standard Operating Procedures for the development of the Unit
Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses
investigate and take remedial action on incidents or near misses involving patients and staff according to clinic policies, protocols and guidelines
The role holder will be expected to undertake additional duties as requested by the HR Team Lead or Head of HR including covering tasks for other members of the HR Team due to annual leave, sickness, etc
Requirements:
Relevant 3rd level qualification, preferably in HR
2+ years’ experience in a HR Role
Good knowledge of HR practices and Irish Employment legislation and willingness to further knowledge and education on this
Experience working with Systems and managing confidential data and information
Strong experience working within a team environment
Excellent administration skills with an organised and logical approach to workload
Strong communication and interpersonal skills with ability to engage with stakeholders at high-level
Demonstrates solid judgment and proactive attitude
Pro-active and results focused with an ability to identify and resolve issues efficiently
Strong attention to detail and accuracy
Excellent IT Skills, particularly in Excel
Have a proven ability to be a strong team player and provide support/work collaboratively at all levels
Proactive attitude with an ability to work under pressure and deal positively with difficult situations
Ability to prioritise, manage workload and work to key deadlines
Ability to manage workload and prioritise effectively
Nice to have:
Membership with the Chartered Institute of Personnel and Development (CIPD)
Experience working within a HR Team in the health sector in Ireland/internationally
Knowledge of Joint Commission International Standards and auditing procedures or similar