HR Workplace Support Sr. Team Lead, Citi

HR Workplace Support Sr. Team Lead

Citi

Location:
Costa Rica, Heredia

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The HR Workplace Support Group Manager is a senior management-level position responsible for accomplishing results through the management of a team and driving the delivery of day-to-day HR support. The role ensures the seamless delivery of HR services to client groups within an assigned organization.

Job Responsibility:

Manage a team of HR Partners to accomplish established goals and conduct personnel duties for team
coach and develop managers to build manager and employee capability
lead Employee Relations (ER) issues with business managers and ensure appropriate advice is given
partner with HR Advisors, HR Business Partners, and Centers of Excellence on HR priorities
coordinate and ensure seamless delivery of global priorities and life cycle processes
facilitate organizational change as required by the business
advise, train, and direct HR Partners in HR-related work, including cyclical, BAU, and end-to-end activities
work closely with business and HR Advisors to ensure business alignment and HR priorities are met
coach and influence business partners to improve leadership regarding talent and performance differentiation
manage business and HR projects/initiatives including Performance Management, Diversity, Talent Reviews, Organizational Design, Year-End Compensation, and Voice of the Employee
maintain relationships with management, employees, and other stakeholders
appropriately assess risk when business decisions are made to safeguard the firm’s reputation and assets

Requirements:

10+ years of relevant experience
demonstrated ability to relate to and influence individuals at all levels
consistently demonstrates clear and concise written and verbal communication
bilingual (Spanish / English)
bachelor’s degree/University degree or equivalent experience
master’s degree preferred

What we offer:

Global benefits
equal opportunity employer policies

Additional Information:

Job Posted:
May 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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