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HR Operations Specialist

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H.B. Fuller

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Location:
Costa Rica , Tres Ríos, Cartago

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The HR Operations Specialist supports the employee journey from hire to retire by performing a full range of human resource administrative tasks. This role works cross-functionally within the HR Shared Services team and supports HR Centers of Excellence programs.

Job Responsibility:

  • Complete HR Shared Services and HR Systems tickets within the designated Service Level Agreement (SLA)
  • Maintain information in HR systems to ensure data integrity and compliance
  • conduct audits and make corrections as needed
  • Initiate pre-employment screening and monitor for timely completion
  • Execute complex organizational changes in Workday
  • Administer relocation, tuition reimbursement, and fringe benefit programs as assigned
  • Administer payroll and time/attendance systems, including updating system with master data changes from Workday
  • Act as Purchase Requisitioner and PO issuer for HR in SAP
  • Participate in Workday testing related to business process updates and biannual releases
  • Support acquisitions through Workday entry, mass new hire processing, and process mapping/alignment sessions
  • Identify process gaps and create/update documentation such as process maps, SOPs, FAQs, etc.

Requirements:

  • High School diploma/GED or equivalent
  • Associate’s degree preferred
  • At least 2 years of related work experience
  • Experience in HR service center operations, Workday, and case management systems
  • Proficiency in Microsoft Excel and Word
  • Fully proficient in English, Spanish, and Brazilian Portuguese (written and spoken)
  • Experience handling highly confidential and sensitive information

Nice to have:

  • Strong organizational and detail-oriented skills with the ability to manage multiple tasks and priorities
  • Effective problem-solving skills with the ability to independently resolve issues and escalate appropriately
  • Strong interpersonal, communication, and customer service skills
  • Experience creating and maintaining HR documentation and process maps
  • Familiarity with SAP for HR-related purchasing tasks

Additional Information:

Job Posted:
January 06, 2026

Work Type:
Hybrid work
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