HR Operations Specialist Job at Tripadvisor (Milan)

HR Operations Specialist

Tripadvisor

Location:
Italy , Milan

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is a temporary, 6-month long placement. Working closely with the business under the supervision of a Senior HR Operations Manager, you will play a key role in supporting our People operations and helping make TheFork an exceptional place to work. This role requires a strong service mindset, high levels of rigour and organisation, adaptability, and an interest in solving complex operational challenges.

Job Responsibility:

Provide day-to-day HR operational support to HR Business Partners, managers and employees
Manage core HR administration activities, including employee onboarding, benefits administration, and handling employee queries through our Ticketing system (ServiceNow)
Support HR data management and reporting, ensuring accuracy and consistency across HR systems (Workday, benefit portals)
Prepare variable data for payroll processing in close collaboration with Payroll CoE
Act as a reliable point of contact for employee inquiries, ensuring timely, clear, and professional responses
Contribute to cross-functional HR projects and initiatives aimed at improving HR processes and ways of working
Support HRIS improvements and system updates in coordination with internal stakeholders
Collaborate closely with teams such as Talent Acquisition, Payroll, Benefits, Accounting, OfficeX, and IT to ensure smooth and compliant HR operations

Requirements:

Proven experience in HR Service Delivery, HR Operations, or People Administration within an international or fast-paced environment
Fluent in Italian and English (C1+)
Educational background in HR, Business Administration, or a related field, or equivalent practical experience
Hands-on experience supporting core HR processes, including onboarding and offboarding, contract administration, and employee data management
Meticulous and detail-oriented, with strong written and verbal communication skills
Confident user of Excel and Google Workspace tools
Open-minded and adaptable, with a practical, solution-oriented approach

Nice to have:

German language skills
Experience with Workday and case management or ticketing systems
Exposure to shared service or centre-of-excellence models
Interest in process improvement and operational efficiency

What we offer:

Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary
Lunch vouchers available for each working day
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
Amazing offices with dining, coffee points and leisure area
Team building events

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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