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HR Manager, Global HR Operations & Payroll

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Germany , Berlin

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

HR Manager – Global HR Operations & Payroll will work closely with the Director Human Resources to put the HR strategy into practice. The role supports optimization of HR processes and structures, drives people operations, enhances employee experience, and fosters strong people relations. As HR Manager, you will oversee core HR functions with a primary focus on payroll operations across the UK, USA, Singapore, and Germany. You will also manage recruitment, employee relations, performance management, compliance, HR policy development, and supervise a team of two direct reports to ensure smooth HR service delivery.

Job Responsibility:

  • Manage and prepare preliminary monthly payroll for the UK, USA, Singapore, and Germany, ensuring compliance with local laws and regulations
  • Liaise with external payroll providers to ensure accuracy and timeliness of compensation, benefits, and deductions
  • Review and verify payroll data, including tax compliance, benefits, pensions, and deductions
  • Prepare and submit payroll reports to Finance as per defined processes
  • Resolve payroll discrepancies and remain up to date with payroll legislation
  • Lead full-cycle recruitment, including job descriptions, sourcing, interviewing, and hiring recommendations
  • Partner with hiring managers to define job requirements and competencies
  • Manage smooth onboarding processes for new hires
  • Strengthen employer branding through recruitment and candidate experience initiatives
  • Serve as first point of contact for employee questions and concerns
  • Manage disciplinary processes, investigations, and conflict resolution in line with employment law and company policy
  • Foster effective communication and a positive, inclusive workplace culture
  • Manage offboarding and ensure records are deleted per legal and company policy requirements
  • Conduct exit interviews and provide retention insights
  • Support the appraisal process and ensure timely feedback and development opportunities
  • Assist managers with performance goal setting and managing underperformance
  • Drive training and development programs aligned with company growth strategy
  • Administer compensation and benefits programs across jurisdictions
  • Conduct benchmarking and salary surveys to maintain competitiveness
  • Oversee pension schemes and additional benefits globally
  • Ensure compliance with employment laws across the UK, USA, Singapore, and Germany
  • Update HR policies and handbooks in line with legal changes
  • Lead HR compliance audits and investigations in collaboration with Legal and Finance
  • Maintain accurate employee records and ensure data protection compliance (e.g., GDPR)
  • Support legal cases and liaise with lawyers as needed
  • Maintain HR metrics including turnover, headcount, employee satisfaction, and performance
  • Prepare regular HR reports with insights and recommendations
  • Ensure accurate and up‑to‑date HRIS data
  • Support implementation of digital tools for HR and admin processes
  • Oversee content and HR communication on the social intranet
  • Create and update internal presentations and documentation
  • Handle daily administrative tasks in English
  • Lead initiatives for employee engagement, corporate events, recognition programs, and wellbeing activities
  • Develop wellbeing, mental health, and work‑life balance initiatives
  • Conduct employee satisfaction surveys and implement improvements
  • Partner with the DHR to develop and execute HR strategies aligned with business objectives
  • Support organisational development initiatives (restructuring, talent management, succession planning)
  • Contribute to diversity and inclusion strategy across all locations
  • Support HR and company budgeting, including staffing and payroll forecasting
  • Actively support Marriott integration and roadmap execution
  • Lead a team consisting of an Assistant HR Manager and a Working Student
  • Work closely with IT to ensure smooth HR and staff operations
  • Build strong relationships with global employees, partners, and stakeholders

Requirements:

  • 3–4+ years hands‑on HR experience with focus on HR operations and international payroll
  • Proven experience managing multi‑country payroll (Germany + at least one of UK, USA, Singapore)
  • Experience leading and developing a small HR/administration team
  • Strong knowledge of German labour law and broad understanding of international HR compliance
  • Confident working with HR systems, audits, reporting, and optimisation
  • Advanced MS Excel skills and strong analytical capabilities
  • Ability to work independently, prioritise, and make sound decisions in a fast‑paced environment
  • Strong stakeholder management skills with cross‑functional and global collaboration experience
  • Fluent in English and German

Nice to have:

  • Operationally grounded, structured, hands‑on, resilient, and service‑oriented
  • Able to think end-to-end and sustainably improve processes
  • Empathetic, clear communicator, reliable, pragmatic, calm under pressure

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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