HR Coordinator, APEC

• Collaborate with recruiters to post management, non-management, and early career vacancies in the ATS
• Track the status of candidates in ATS and move candidates through the recruiting process until closure
• Manage assessments and pre-hire documentation to ensure compliance with requirements
• Assist recruiters in shortlisting candidates, extracting CVs, and dispositioning applicants timely
• Coordinate interview logistics and maintain timely communication with candidates
• Design recruitment flyers and other materials aligned with brand standards
• Document recruiter and hiring manager discussions and schedule progress sessions
• Provide timely and professional responses to candidate inquiries throughout the process. Troubleshoot all issues in a timely fashion
• Support administrative tasks for onboarding newly hired candidates
• Set up and maintain the Learning Experience Platform (LXP), ensuring accurate configuration of courses, user profiles, and access permissions
• Manage enrollment processes for learning programs, including registering participants, tracking attendance, and resolving enrollment issues
• Monitor learner progress through assigned courses and programs, proactively follow up with participants and managers to encourage timely completion
• Track and report on completion rates, escalate overdue assignments, and support managers in driving compliance with mandatory learning requirements
• Coordinate program closeout activities, including verifying completions, updating records, and generating completion certificates or reports as needed
• Serve as the primary point of contact for learning administration queries, troubleshooting issues, and providing guidance to associates and managers
• Seek feedback on work and adjust accordingly, with an eye toward continuous improvement
• Communicate with all parties involved with a service orientation in a way consistent with company culture and brand
• Perform other related duties as assigned

• High School Diploma or equivalent required, college degree preferred
• 2+ years total experience in HR support roles
• HR experience in hospitality/service industry will be advantageous
• Strong organizational and time management skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficient with Microsoft Office Suite or related HR software including Applicant Tracking Systems or Learning Experience Platform
• Excellent communication and interpersonal skills
• Customer-service orientation and collaborative, with strong cultural awareness and sensitivity in diverse environments
• Adaptable and tech-savvy professional with a strong ability to learn quickly and navigate new systems

HR experience in hospitality/service industry will be advantageous