HPC DMF Field Service Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Singapore, Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The HPC DMF Field Service Engineer provides technology consulting to external customers and internal project teams. Responsible for providing technical support in the creation and delivery of technology solutions designed to meet customers' business needs and understanding customers' businesses. As trusted advisors, they create and maintain effective customer relationships to ensure customer satisfaction.

Job Responsibility:

Hardware Maintenance support for HP Proliance Server, Apollo Server etc
Verify and implement detailed technical design solutions
Provide detailed technical design for enterprise solutions
Lead technical assessment and delivery of technical solutions to customer
Coordinate implementation of new installations, designs, and migrations
Provide advanced technical consulting and advice on proposal efforts and solution design
Collect and determine data to identify customer needs and requirements
Respond to requests for technical information from customers
Develop customer technology solutions using various industry products
Engage in technical problem solving across multiple technologies
Own and manage knowledge sharing within communities
Create and support sales activities including managing bids

Requirements:

8+ years of professional experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study
Without a degree, 11+ years of relevant professional experience
Must have Linux/Unix experience
Sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across multiple technologies
Demonstrated innovation and communication of new deliverables and offerings
Ability to develop solutions that enhance availability, performance, maintainability and agility
Understanding of architectural dependencies of technologies in customer's IT environment
Vendor or industry certification in at least one discipline area
Ability to work in multi-technology environment with ability to diagnose complex technical problems to root cause
Broad understanding of market dynamics, industry area, commercial issues, and technical concerns

Nice to have:

Accountability
Active Learning
Active Listening
Bias Awareness
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Relationship Management
Design Thinking
Empathy
Follow-Through
Growth Mindset
Information Technology Infrastructure
Infrastructure as a Service
Intellectual Curiosity
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building

What we offer:

Health & Wellbeing comprehensive benefits suite
Personal & Professional Development programs
Unconditional Inclusion environment
Career development programs
Flexible work arrangements

Additional Information:

Job Posted:
September 04, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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HPC DMF Field Service Engineer