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Housing Support Assistant

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ExtraCare

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Location:
United Kingdom , Stoke Gifford, Bristol

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Category:

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Contract Type:
Not provided

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Salary:

14297.00 - 26806.00 GBP / Year

Job Description:

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant based at Stoke Gifford Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly team and support the Village's commitment in delivering ExtraCare’s mission of “better lives for older people”.

Job Responsibility:

  • Showing potential residents around the apartments
  • Helping to settle in residents to their new home
  • Responding to tenancy or lease issues that may arise
  • Ensure that residents’ wellbeing is monitored daily
  • Ensure that residents thrive within a retirement setting
  • You will regular carry out resident visits and be involved in community meetings
  • Work collaboratively with other teams to ensure resident needs are met

Requirements:

  • Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
  • Must be computer literate
  • Empathetic, friendly, and able to build relationships with residents who will have varying needs
  • Solution focussed with a creative outlook to resolve issues, able to work under pressure calmly and prioritise your work
What we offer:
  • 33 Days Annual Leave (FTE) Pro Rata for Part Time
  • Enhanced Maternity & Paternity allowance
  • Enhanced employer pension contribution
  • Eligible for Blue Light Card discounts
  • Attendance Reward
  • Free Life Insurance
  • Buy And Sell Holiday
  • Cycle2work Scheme
  • Employee Assistance Program
  • Free Use of Onsite Gym

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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