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Are you passionate about housing and ready for a temporary role that could lead to more? Our client is seeking a dedicated Housing Officer to join their vibrant team in Lambeth, London!
Job Responsibility:
Manage rent collection and arrears recovery
Handle tenancy management functions: voids, viewings, sign-ups, and terminations
Conduct estate inspections and address arising issues
Assist in managing cleaning, maintenance, and repairs contracts
Address resident complaints and information requests
Maintain accurate records and log sheets
Organise social and community events for residents
Conduct welfare calls to vulnerable residents
Ensure smooth daily office administration
Requirements:
Previous experience in a housing organisation
Strong understanding of current housing issues
Proficient in IT, particularly Northgate, Sage, and Microsoft Office
Excellent communication skills, both written and verbal
Knowledge of welfare benefits and housing legislation