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Housekeeping Assistant Manager

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Four Seasons

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Location:
Spain , Formentor, Mallorca

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department to ensure a clean, safe, and pleasant environment for guests and staff. This role involves supervising and training housekeeping staff, managing schedules, maintaining quality standards, and addressing guest needs promptly. The Assistant Manager plays a key role in maintaining departmental efficiency, controlling costs, and upholding company policies and health and safety regulations.

Job Responsibility:

  • Maintain harmonious and professional relationship with all departments
  • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
  • Conduct ongoing training with existing staff and ensure that new staff is certified as required
  • Monitor and ensure that the Housekeeping staff performs their job functions to the hotel’s expected level of service
  • Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Attendants, Room Attendants and House person
  • Assist in other areas of the department as needed
  • Manages a team of Room Attendants, House Person, Public Attendants responsible for the cleaning and upkeep of a specific area of the hotel
  • In the absence of the Director of Housekeeping, to be responsible for the smooth running and operation of the Housekeeping Department and all related areas
  • To deal efficiently with all Housekeeping personnel including vendor
  • Schedules work to be done daily, collects room and floor status sheets for assigned work areas
  • Monitors each Room Attendant’s daily progress
  • Inspects completed rooms to assure that all standards have been met
  • Assign designated guest room master keys to assigned staff
  • Maintain accurate record of such and ensure security if keys
  • Monitors the performance of House person
  • Assures that there are sufficient supplies on the guest floors
  • Checks cleanliness of guest corridors, stairwells, elevators and Linen Rooms
  • Inspect VIP rooms and ensure all amenities to be placed correctly
  • Inspect all public and back of house areas cleaned on a regular basis to help insure maintenance of standards
  • Monitors and maintain cleanliness and working conditions of equipment and supplies
  • Perform any additional duties as assigned by the Director of Housekeeping

Requirements:

  • Proven ability to maintain harmonious and professional relationships across all departments
  • Strong commitment to uphold and enforce company policies and standards of conduct
  • Excellent interpersonal skills, with the ability to relate to and motivate staff at all levels
  • Experience in training and certifying housekeeping staff
  • Demonstrated capability to monitor and ensure high-quality performance from housekeeping staff
  • Flexibility and hands-on approach to assist with various departmental roles
  • Strong team management skills, overseeing cleaning operations for assigned areas
  • Ability to manage departmental operations smoothly in the absence of senior leadership
  • Skilled in vendor coordination and personnel management
  • Detail-oriented with a focus on security and accountability
  • Vigilant in maintaining cleanliness and organization of guest floors, corridors, stairwells, elevators, linen rooms, and public areas
  • Experience inspecting VIP rooms and ensuring proper placement of amenities
  • Knowledge of equipment and supply maintenance
  • Willingness to perform additional duties as required
  • Candidates must hold a valid work permit that allows them to work legally in Spain
  • Work Experience: 2 Years
  • Degree: Professional /Technician
  • Languages: Spanish / English
  • Language Ability: High
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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