Hotel Night Receptionist Job at 360 Resourcing Solutions (Bridgwater)

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Front Office Agent

Our Front Office Agents will be the first point of contact with the Hotel's Gues...

Location

Italy , Venice

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Experience as receptionist in structured hotels with standards’ knowledge
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels
Problem solving especially in high-pressure situations
Good proficiency in using hotel management softwares and MS Office
Bachelor's degree in Hospitality Management or foreign languages is highly preferred
Advanced level of English and Italian, and any extra european language
Legal right to work in Italy
Available for shifts during the weekends and holidays and some nights in rotation

Job Responsibility

Administering all Front Office operations such as guests’ registration (check-in/check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel’s SOPs
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
Managing inbound and outbound e-mails and administrative work
Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge
Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Completing audit procedures
Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner
Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures
Collaborating with local law enforcement and emergency services when necessary

What we offer

A competitive package (base salary and yearly bonus)
Medical Insurance, integrating Collective Labor Agreement one and extended to the family
Ticket Restaurant
Annual leave
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Fulltime

Night Auditor

Provides friendly and hospitable service for hotel guests including taking reser...

Location

United States , Glenview

Salary:

Not provided

KemperSports

Expiration Date

Until further notice

Requirements

High school preferred
Hotel experience or Receptionist experience preferred
Customer Service experience Required
Demonstrated quality interpersonal communication skills
Ability to efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including evenings/weekends
Positive attitude, professional manner and appearance in all situations
Must have the ability to: Read and write (English)
Communicate verbally with staff members and/or customers with or without the use of two-way radios
Give and/or follow verbal and written instructions

Job Responsibility

Take hotel reservations over the phone and/or in person
Provide guests with all pertinent information regarding hotel policies
Perform appropriate check-in procedures for hotel guests including entering credit card numbers into the computer for charging purposes, ensure all hotel guests sign a registration slip, and making keys for guest rooms
Provide friendly, positive, up-beat and hospitable service at all times
Provide information to inquiring guests about hotel amenities and local surroundings
Publicly support all hotel policies
Perform appropriate check-out procedures including correctly billing out accrued charges and presenting guests with accurate guest folios
Maintain and balance a shift bank
Balance all transactions at the closing of a shift
Communicate with the next shift both verbally and in the logbook, information that is necessary for other shifts to function smoothly

Parttime

Front Desk Receptionist

We are currently looking for a Front Desk Agent who shares a passion for excelle...

Location

Bahrain , Bahrain Bay

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office
The ability to work rotating shifts
Must have strong communication skills, and ability to adapt to constant change within the Hotel
Previous customer experience and ability to work effectively under pressure
Strong attention to detail and problem-solving skills
Must be able to work as part of a team
Good communication skills - Reading, writing, and oral proficiency in the English language
Excellent computer skills, especially Excel proficiency
knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred

Job Responsibility

The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures
The ability to handle a multitude of keys
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests
pre-register individuals or groups as required
assist in escorting VIPs and return guests to their rooms as requested
The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests
The ability to handle guest problems or complaints

What we offer

Tax free Salary
Service charge
complimentary full board living accommodation in a high quality, well-resourced staff housing
paid home leave tickets
vibrant social and sporting events
free transportation to and from work
end of Service Gratuity
excellent Learning & Development Program
Vibrant staff fitness facilities including Swimming Pool

Fulltime

Front Desk Receptionist

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A High School Diploma or Bachelor’s Degree is required
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
Proficiency in Greek is an advantage
Previous experience in a similar role is an advantage

Job Responsibility

Maintain complete knowledge at all times of: All hotel features/services, hours of operation. History of the building, all room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures, room availability status for any given day and scheduled daily group activities / VIP’s and all Residence types and features
Be able to perform all Front office duties during all shifts, morning, evening and night shifts
To offer assistance with hotel orientation explaining the hotel facilities including opening times and offerings
To offer assistance with hotel room orientation in line with Four Seasons standards and Leading Quality Assurance Standards
Have a thorough knowledge of the Front Office systems & processes, such as Opera, Visionline, HotSoS, Key, Mobile App, Mobile key
Be familiar and promote hotel products, services and promotions
Be able to answer the general queries of reservations and billings
Comply and adhere to the Four Seasons company policies
Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally so you can savour this unforgettable moment just like our guests
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Night Manager

Oversee all overnight Front Office operations ensuring seamless service, strong ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven experience in Front Office operations, preferably in luxury hospitality
Strong leadership presence with the ability to supervise, motivate, and develop teams
Deep understanding of guest service standards, night audit processes, and crisis management
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Fluency in English
additional languages are an asset
Able to work overnight schedules, weekends, and holidays
Professional presentation, grooming, and behavior aligned with Four Seasons standards

Job Responsibility

Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules
Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools
Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards
Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations
Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary
Oversee night audit procedures and prepare required accounting reports
Guarantee compliance with all financial and credit procedures
review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation
Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model
Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met

What we offer

Employee Meals and Uniform & Laundry provided
Ticket Restaurant Monthly Amount of €100
Bus Transportation to/from Elliniko
Monthly Employee Recognition Program
Global career growth opportunities through Task Forces and Transfers
Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)

Fulltime

Overnight Front Desk Receptionist

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States of America , Denver

Salary:

23.34 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to read, write and English

Job Responsibility

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Checks guest out of the hotel, preparing and explaining the bill
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction

What we offer

Medical, dental, and vision insurance
Paid Time Off and Vacation Pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Discounted RTD Flex Pass
Free shift meal prepared by the culinary team
Complimentary cleaning of employee uniforms

Fulltime

Night Receptionist

You will be responsible for delivering a high level of service to all our guests...

Location

United Kingdom , Bath

Salary:

12.53 GBP / Hour

Apex Hotels Ltd

Expiration Date

March 12, 2026

Requirements

Can deliver excellent standards
Uses initiative
is self-aware and able to evaluate their own work
has a customer service attitude
has the ability to multi-task and organise a variable work load
provides excellent attention to detail
holds a genuine desire to provide a Warmer Welcome to our guests

Job Responsibility

Greet our guests with a friendly hello and an infectious smile
Ensure that the Guest Check in/out procedure is seamless
Provide accurate information to Guests regarding the local area as well as offering an excellent overall knowledge of all Hotel facilities and services
Answer phone calls and emails
Create brilliant customer service and a fun environment in order to promote guest loyalty
Ensure the building is safe and secure overnight and that all guests requirements are catered for

What we offer

20.5 days holiday based on 4 on 4 off shift pattern
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family

Fulltime

Hotel Night Receptionist

360 Resourcing Solutions

Location:
United Kingdom , Bridgwater

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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