Hostess, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Hostess position at The Ritz-Carlton Grand Cayman, responsible for greeting guests, managing reservations, seating arrangements, and ensuring excellent dining room service while upholding The Ritz-Carlton's Gold Standards of luxury hospitality.

Job Responsibility:

Review and confirm all reservations by telephone in advance of service
Print and design menus
Update preferences, dietary restrictions, and arrange amenities for special occasion guests
Strategically assign seating through the Restaurant for the best guest and restaurant experience
Greet guests in a warm and friendly manner and determine the number in their party
Seat guests by finding a clean, available table
Guide guests through the dining rooms and provide any needed assistance
Assist in monitoring the guest's needs and all phases of the operations
Move and arrange tables, chairs, and settings and organize seating for groups with special needs
Ensure place settings are appropriate
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas throughout the day
Monitor dining rooms for seating availability, service, safety, and well-being of guests

Requirements:

1-2 years of related Food & Beverage experience
Luxury Hotel Experience Preferred
Expert in using computer applications Microsoft Office (Word, Excel, Publisher, PowerPoint)
Experience with using Online Restaurant Reservation System desirable
Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations
Excellent guest service skills and communication skills in English
Must be dependable, have a positive attitude and be able to work with a diverse team
Ability to multi-task and work in a fast pace environment
Must be team-oriented and very attentive to details
Certification of previous training in wine and food service preferred
Excellent telephone skills
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Stand, sit, or walk for an extended periods
Must be able to work flexible working hours, weekends and holidays
Must be able to work outdoors based on Caribbean weather conditions
Must be 18 years or older

Nice to have:

Luxury Hotel Experience Preferred
Certification of previous training in wine and food service preferred

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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