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Host/Hostess

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Four Seasons

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Location:
Mexico , La Ribera

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Host/Hostess is responsible for greeting guests upon arrival, managing reservations, and ensuring a smooth flow of patrons into the dining area. The Hostess plays a crucial role in creating a welcoming environment and ensuring guests are seated comfortably. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Job Responsibility:

  • Welcome guests as they enter the establishment with a friendly and courteous demeanor
  • Manage the seating of guests according to the availability
  • Handle reservations
  • Manage waitlists and provide accurate wait time estimates
  • Take incoming calls, provide information about the restaurant, and assist with reservations or inquiries
  • Assist guests with requests, provide information about menu options
  • Address guest concerns or issues professionally

Requirements:

  • Fluency in both Spanish and English
  • Minimum of two (2) years of experience working in the Food & Beverage industry
  • Minimum of one (1) year of experience in a luxury hotel or a similar high-end hospitality environment
  • Must be able to stand for extended periods and walk around the establishment for the duration of the shift
  • Must maintain a polished, professional appearance at all times
  • Current work authorization in Mexico
What we offer:
  • Highly competitive salaries
  • Annual incentive plan for managerial roles at Department Head level
  • Shuttle service from San Lucas and San Jose del Cabo to the resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • In-house training workshops for line and management employees
  • Employee Service Awards
  • Employee of the Month & Employee of the Year Awards

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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