Host for the Restaurant + Bar

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server
• Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team
• Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Work harmoniously and professionally with co-workers and supervisors
• Complete special projects (menu changes, signage, etc.) as instructed
• Ensure proper table set-up and make minor adjustments as needed
• Take guests orders
• Plate and prepare food items
• Perform other tasks or projects as assigned by management
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed

• High School education or equivalent experience
• Six to twelve months of restaurant, food and beverage, or equivalent experience
• Must have Food Handlers Permit and Responsible Beverage Service (RBS) Permit
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
• Ability to carry and balance a tray
• Ability to accurately process cash and credit card transactions
• Ability to multi-task in a high volume and demanding environment
• Strong computer skills
• Strong problem solving skills, ability to handle difficult situations and guests
• Requires reading, writing and oral proficiency in the English language
• This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization

Knowledge of Napa Valley and surrounding areas, highly desirable, however not required

• Competitive Salary & Benefits
• Cigna medical and dental benefit options
• 8 weeks of New Parental Leave Pay after one year of employment
• Excellent Training and Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• 401k Retirement Plans