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United Way of the Midlands serves as the lead administrative agency for the 13-county homeless federal Continuum of Care (Midlands Area Consortium for the Homeless, MACH) in central South Carolina and operates the continuum's electronic client management database. The Homeless Systems Coordinator plays a crucial role in the effective operation of the Continuum's Coordinated Entry System (CES), which aims to streamline access to housing and supportive services while eliminating barriers and ensuring equitable access for all. The Coordinator is responsible for managing the CES, including intake, assessment, and referral processes for individuals and families experiencing homelessness.
Job Responsibility:
Coordinate Client Intake & Assessment Across Agencies
Conduct trainings on thorough intake interviews and administering standardized vulnerability assessment tools
Lead system evaluation according to established guidelines in CoC Written Standards and HUD guidance
Identify gaps in services and suggest system improvements for the Coordinated Entry System
Work closely with local service providers, government agencies, and housing programs to ensure a smooth transition for clients
Lead case conferencing to strengthen partnerships and ensure client placement into housing opportunities
Represent the organization at local coalition meetings, workshops, and trainings
Prepare and distribute Prioritization Listing throughout the 13-county Continuum of Care
Monitor use of Prioritization Listing and Coordinated Entry System policies and procedures
Monitor progress of clients through the referral process and HMIS data collection
Prepare regular reports on the progress and outcomes of the Coordinated Entry System
Ensure all CES data entry is accurate, timely, and adheres to guidelines
Coordinate annual point-in-time count with county level volunteer coordinators
Manage count budget, coordinate annual supply drive and organization of incentive bags
Coordinate promotion of the count and manage trainings for county-level coordinators and volunteers
Engage outreach workers, people with lived experience, service providers, law enforcement, youth and other community stakeholders in count planning
Serve as staff lead for central Midlands Chapter of the Homeless Coalition
Coordinate referrals to appropriate housing programs, shelters, healthcare, mental health services, substance abuse treatment, employment services, and other social support systems
Collaborate with 211 to connect individuals and families to appropriate resources
Oversees distribution and responsible management of Publix 211 Funds
Collaborates with partner agencies, Public Defenders office and Solicitors Office to facilitate case conferencing for Frequent Offenders program
Requirements:
Bachelor's level degree in human services, health field, or related field
At least three years of experience in non-profit or local government setting
Grants development or grants management experience
Strong organization, project management, facilitation, and communication skills
Ability to quickly learn databases and HUD regulations
Strong skills in Office products such as Word, Excel, PowerPoint, and Access