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Home Care Package Coordinator

kandacare.com.au Logo

Kanda

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Location:
Australia , Adelaide

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Coordinate impactful HCP services, empowering seniors to thrive at home! Join a passionate national care provider dedicated to positive change. Kanda is seeking an enthusiastic Home Care Packages (HCP) Coordinator to join our Veterans', Aged Care, and Community Nursing Services team. This full-time role is crucial for planning and delivering direct care services for HCP recipients, ensuring high levels of safety, compliance with Aged Care Quality Standards, and continuous improvement. You'll work closely with the Senior Clinical Nurse to manage scheduling and recruitment needs, continuously grow our HCP client base, and provide high-quality, person-centred customer service.

Job Responsibility:

  • Client Plan Management: Guide participants in implementing their NDIS (HCP equivalent) plans, helping them understand options, and optimising capacity and funding
  • Service Coordination: Coordinate the implementation of supports, supporting participants to collect evidence for changing needs and funding requests
  • Customer Engagement: Develop strong relationships with clients and families, ensuring their needs are met with urgency and quality outcomes. Manage all client onboarding and exit tasks
  • Compliance & Quality: Ensure all client files, assessments, and service agreements are fully compliant and accurately maintained in line with Aged Care Quality Standards
  • Workforce Support: Work with the Senior Clinical Nurse to manage incidents, client feedback, and service delivery for assigned employees, supporting regional workforce strategies

Requirements:

  • Relevant Health or Community Care qualification
  • or commensurate experience in a similar role
  • Proven experience in a similar role within the community, aged, or disability care environment
  • Strong communication skills that demonstrate a commitment to care and empathy for clients and staff
  • Ability to respond to client needs with a sense of urgency and provide quality outcomes
  • A proactive approach to continuously grow the client base
  • Hold or willing to obtain: a NDIS Worker Screening Clearance
What we offer:
  • Monthly RDOs, giving an additional 12 days of leave per year
  • Flexible work arrangements to support work-life balance
  • Employee recognition programs, including Employee of the Month and service awards
  • Genuine opportunities for career growth and progression
  • Wellness initiatives and access to the Sonder wellbeing app – 24/7 support

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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