Helpdesk Tech II Job at MyTennisLessons (San Francisco)

Helpdesk Tech II

Helpdesk Technicians support SpotOn Employees and Contractors both global and lo...

Location

United States , San Francisco

Salary:

30.00 - 42.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Intermediate Knowledge of Okta User/Group Management
Intermediate Knowledge of Google Workspace User/Group Management/Administration
Intermediate Knowledge of Macintosh and Windows Configuration and Administration
Moderate Skill in Troubleshooting Desktop Hardware
Basic Skill in Upgrading and basic repair of PC hardware
Moderate Knowledge with Networking Technologies
Moderate Knowledge in VoIP Softphone and Telephony Services
Good US English verbal and written communication skills (multi-lingual preferred)
3 year in similar Helpdesk role
2 years with Google Apps for Business or similar service

Job Responsibility

Keep regular office hours in assigned SpotOn office
Handling tickets for tasks such as
User administration (onboarding, offboarding, changes, resets, unlocks, etc)
Desktop support (hardware, software, and services)
Licensing (provisioning and deprovisioning)
Hardware requests
Asset tracking (assignment, return, retirement)
Auditing (User and Accounts)
Regular maintenance and patching
Basic hardware setup and repair

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

IT Helpdesk II

As an IT Help Desk II, you provide support to end users for computer, applicatio...

Location

United States , Lehi

Salary:

Not provided

Autonomous Solutions

Expiration Date

Until further notice

Requirements

Classes, Associates degree, or technical certification in IT or related field
4-6 years of general work experience
Good understanding of computer systems, mobile devices, and other tech products
Solid understanding of how to research troubleshooting technical issues
Ability to diagnose and resolve basic technical issues
Good communication skills, written and verbal
Customer-oriented and cool-tempered

Job Responsibility

Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests
Perform remote troubleshooting through diagnostic techniques
Researches and resolves routine technical problems
Walk employees through the problem-solving process
Handles moderately complex issues and problems and refers more complex issues to higher-level staff
Follow up and update employees on the status of solutions

What we offer

Full Benefits - 90% Medical, 401K, Generous PTO

Fulltime

New

H-60 Helicopter Engine Drivetrain Mechanic/Aviation Machinist Mate

Will perform Field and Sustainment Level maintenance support/augmentation to inc...

Location

Saudi Arabia , Jubail

Salary:

115000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

8 years current or previous experience performing complex helicopter mechanical work
verifiable experience maintaining H-60 aircraft
valid A&P license, QAR, CDQAR, or TI qualification
High School Diploma or equivalent
Must be able to obtain and maintain a NAC(T3) Background Investigation and drug test
Must be able to obtain and maintain facility credentials/authorization
May be required to obtain and maintain a secret clearance

Job Responsibility

Perform Field and Sustainment Level maintenance support/augmentation to include: Production control, Quality Control, Supply Management, maintenance, and repair of aircraft
Perform Intermediate Maintenance Periodicity requirements on MH-60R helicopters
Inspect, repair, and fabricate propulsion and drive chain components
Inspection and repair of flight control components and systems
Work in specialized shops associated with fixed base operations Field Level maintenance
Perform troubleshooting, testing, maintenance repairs and Technical Directive compliance on the H-60 Airframe
Perform maintenance and repair of major assemblies, subassemblies and line replaceable unit's (LRUs) of the MH-60R power plant related systems (engines and auxiliary power units)
Perform fuel cell maintenance, tail rotor breakdown and rigging, and tail drive shaft removal and shimming
Use IVHMU data and the HUMS ground station to make adjustments to bring in vibration diagnostics to the minimum standards
Remove, disassemble, repair, rig, rework, reassemble, install, modify, adjust, test and preserve power plant systems, transmission systems, tail drive shaft assembly, rotor systems, fuel cells, flight controls, subsystems, and components

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

New

Assistant Superintendent - Paper

The Process Engineer utilizes process knowledge and data analysis to assist in t...

Location

United States , Nekoosa

Salary:

Not provided

Domtar

Expiration Date

Until further notice

Requirements

BS in Chemical Engineering, Pulp & Paper Science, or related field
1-2 years of engineering experience in an industrial environment, preferably pulp & paper, or other heavy industrial manufacturing environments
Industrial process familiarity and experience which demonstrates process troubleshooting and analytical problem-solving abilities
Strong technical proficiency in Excel, PowerPoint and other Microsoft products
Strong communication and organization skills

Job Responsibility

Be a role model for safety by promoting a safe work environment and by engaging in safety initiatives
Build positive relationships with the hourly workforce and provide technical training on process improvements and process changes that impact safety, quality, costs, operations, and efficiencies
Develop critical data analysis on process improvements and be responsible for tracking and reporting process trends and data including implementation of capital projects for justification and startup activities
Leads and initiates process optimization/improvement efforts and implementing cost reduction initiatives
Develop supervisory skills and take on increasing levels of supervisor responsibilities including weekend and evening call duty for the paper unit on a rotating basis
Interface and sets expectations for outside technical resources and suppliers to initiate cost reduction, quality enhancement, and process improvement trials
Responsible for trial plan development
Support high Quality standards

What we offer

competitive compensation
a supportive working environment
rewarding career paths
plenty of opportunities for learning and growth

Fulltime

New

Networking Service Delivery Field Support Engineer

The Networking Service Delivery Field Support Engineer (L1) is responsible for p...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
Entry level experience in technical support to clients
Entry level experience in diagnosis and troubleshooting
Entry level experience providing remote support in Networking technologies
Entry level experience in relevant technology
Good communicate skills, both verbal and written
Ability to plan activities and projects well in advance, and take into account possible changing circumstances
Ability to maintain a positive outlook at work

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates first line support calls assigned and identify the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

New

Electrician, High Voltage

Amentum, a global leader in critical mission support, engineering, technology, a...

Location

United States , Jacksonville

Salary:

42.08 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Must have completed a High Voltage Apprenticeship Program such as that offered by Jacksonville Electric Authority OR verifiable work history while performing journey level work on High voltage generation and distribution systems of 12.47 kv and above for a minimum of two years
Must be familiar and knowledgeable with various types of electrical test equipment in the performance of routine maintenance/repair of associate High Voltage transmission and distribution equipment
Must be capable of performing safe Hot Glove work on all energized systems as required
Must have knowledge of switches, transformers, and their hookups
Will be required to work at various heights, including from a bucket truck
Must be CPR certified
Must possess the standard tools of the trade
Must always have and wear, hard toed safety shoes which meet ASTM F2413-05 standard
Successful candidate will be subject to a government security investigation and must continually meet eligibility requirements for access to all areas of Naval Submarine Base Kings Bay

Job Responsibility

Under general supervision, works at journey level performing duties associated with voltages above 600 volts
Must be familiar with safe working practices and requirements for Phasing and Hot Glove work on energized 12.47 kv systems and above
Will repair, troubleshoot, maintain, and/ or replace electrical controls, motors, switches, general street and security lighting, transformers, relays, breakers, and associated overhead/ underground distribution manuals for maintenance of oil and air circuit breakers and AC/DC power supply and control systems
Must be willing to work holidays, weekends, and perform shift work
May perform other related duties as assigned
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment
Quality - each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts
Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

New

Systems Engineer

As a Systems Engineer (L4) at NTT DATA, you will manage the Hybrid Cloud compute...

Location

Australia , Majura Park

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years’ experience in the core technologies
5+ years’ experience in two or more of the specialisations
Managed Services experience
Excellent knowledge and experience in ticketing tools, preferably Service Now
Australian Citizen with an NV1 AGSVA clearance

Job Responsibility

Support, maintain and manage the technical aspects of a managed solution
Work independently to perform operational tasks to resolve all incidents / requests within the agreed SLA
Proactively identify, investigate and analyse issues and errors
Act as an escalation point for high priority incidents and requests and identify the root cause of incidents and problems
Plan, coordinate and implement complex system changes within client specified change windows
Maintain detailed, accurate technical documentation and operational procedures
Assist with project delivery to ensure projects deliver to the stated business benefits
Assist with on-boarding of new clients into Managed Services support
Mentor L1-L3 Engineers offering technical expertise / guidance
Operate within Security and Compliance frameworks

What we offer

Flexible and hybrid working
Leave options
A parental leave policy that supports parents and carers
Income protection insurance
A comprehensive wellbeing program and associated benefits

Fulltime

New

Senior Software Engineer

Microsoft Dataverse is a secure, cloud-based data platform that underpins the Mi...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Design and implement secure, scalable, and resilient frameworks that power data modeling and solution lifecycle management
Drive modernization efforts to support AI-driven and agentic workflows
Collaborate with senior engineers and cross‑functional partners to influence technical direction and deliver end‑to‑end solutions
Build automation for deployment, monitoring, issue detection, diagnosis, and self‑healing to reduce operational overhead and improve live‑site health
Identify and resolve recurring issues or trends, drive resiliency improvements through better observability, diagnostics, and recovery strategies
Participate in live‑site operations, including alert tuning, production fixes, and preventive engineering to protect customer experience
Engage in code reviews, share knowledge, and model best practices
continually learn and refine engineering processes to meet evolving enterprise needs

Fulltime

Helpdesk Tech II

MyTennisLessons

Location:
United States , San Francisco

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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