Helpdesk Senior Associate Job at NTT DATA (Guadalajara)

Helpdesk Senior Associate - ITIL

The Senior Service Desk Associate is responsible for providing exceptional IT su...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Office administration and Microsoft Office family applications
Experience of providing Office IT support is an advantage
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Flexibility to work shifts if required

Job Responsibility

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

What we offer

Comprehensive, locally competitive benefits package
Working for a top 5 company in the industry worldwide
Company culture focused on the employee wellbeing
The opportunity to grow a career in Monitoring/Infrastructure
Learning & Development platforms

Fulltime

Helpdesk Senior Associate - ITIL

The Helpdesk Senior Associate role involves providing L1 technical support to cl...

Location

India , Coimbatore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate degree
Minimum 6 months+ experience in a technical support role
Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

Job Responsibility

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email
Activities include recognition, research, isolation, resolution, and follow-up steps
Participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Technical Support Engineer

This role is the first line of technical escalation for customers and field serv...

Location

Ireland , Dublin

Salary:

55000.00 - 65000.00 EUR / Year

SYNTECH RECRUITMENT LTD

Expiration Date

Until further notice

Requirements

Proven experience in a technical support, helpdesk, commissioning, or field service role within HVAC
Strong knowledge of heat pumps, chillers, mechanical plant, ventilation equipment, or controls
Confident diagnosing faults related to electrical systems, refrigerant circuits, software/PLC interfaces, and mechanical components
Excellent communication skills with the ability to translate technical issues into clear, actionable guidance
Logical troubleshooting approach and strong problem-solving capability
Experience using CRM or service management systems
Ability to work independently while managing multiple technical cases
Professional proficiency in English
Full right to work permanently in Ireland

Job Responsibility

Deliver first-line technical support across HVAC systems including heat pumps, chillers, ventilation equipment, controls, and associated plant
Diagnose and resolve mechanical, electrical, control-system, software, and configuration issues
Provide technical guidance to customers, field service engineers, and internal teams
Escalate complex cases to senior HVAC engineers or product specialists when necessary
Log and manage all technical cases, warranty queries, and service activity within the CRM system
Assist with developing HVAC-focused user guides, troubleshooting flows, FAQs, and technical bulletins
Support the commissioning and configuration process by providing remote engineering advice
Collaborate closely with engineering, service, and product teams to ensure consistent technical accuracy

What we offer

Annual performance-based bonus
21 days annual leave + Irish bank holidays
Company pension scheme
Life assurance & critical illness cover
Employee wellbeing and support programmes
Ongoing training, upskilling, and development support

Fulltime

Senior Information Systems Specialist

We have an opening for a Senior Information Systems Specialist with an Active Se...

Location

United States , Scottsdale

Salary:

45.00 - 54.00 USD / Hour

GeoLogics

Expiration Date

Until further notice

Requirements

Active Secret Clearance
Bachelor's degree in a specialized area, or equivalent, is required plus a minimum of 2 years of relevant experience
or Master's degree
Red Hat Enterprise Linux, VM management, containerized services, tiered helpdesk experience
Hands-on experience with UNIX/LINUX
Clear understanding of routing protocols, TCP/IP protocols, security requirements and network communications

Job Responsibility

Oversee Red Hat LINUX, UNIX, or Windows OS command line administration along with Trusted Network Environment (TNE) Pitbull command level administration
Manage command line troubleshooting of OS and associated hardware/software
Focus on System Networking, which will include providing day-to-day communication/network security operation and maintenance of multiple secure network infrastructures
Troubleshoot network architectures consisting of multilevel access and multilevel security platforms supporting both CONUS and OCONUS sites
Configure, install, and troubleshoot Cisco routers, switches, VOIP systems, video teleconferencing, and various other network and telecommunication components
Troubleshoot and/or install 10/100/1000 Base T and fiber optic wiring as needed in support of network systems

What we offer

limited benefits

Fulltime

New

Medical Assistant

Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is curren...

Location

United States , Tacoma

Salary:

26.45 - 34.44 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School Graduate General Studies, upon hire or High School GED General Studies, upon hire
completion of a Medical Assistant certification program at an accredited institution or validation of equivalent military training (i.e. Hospital Corpsman) that demonstrates attainment of the requisite job knowledge skills/abilities., upon hire
Medical Assistant Certification: WA, upon hire
Basic Life Support - CPR, upon hire

Job Responsibility

Greets and prepares patients for practitioner visit
obtains and records vital signs and other appropriate information such as height, weight, drug allergies, current medications and presenting problems
positions, drapes and cleans up after examinations under Provider supervision
provides patient mobility assistance as necessary
Performs basic lab and phlebotomy procedures, draws blood and performs EKG’s and laboratory procedures, administers approved medications via oral, subcutaneous, intramuscular or intradermal routes, informs patients of lab results, and mails reports to patients, under the supervision of provider
May “pend” orders which include laboratory testing and radiology studies for provider sign-off
Documents, in the electronic medical record, medical visits/procedures performed by healthcare providers in accordance with established procedures
Enters data such as: patient medical history/physical exam results, patient education/explanation of benefits/risks, provider-dictated diagnoses, prescriptions and instructions for patient/family relating to self-care and follow-up, and prepared referral letters as directed by the provider
Reviews medical documentation to validate information and to identify inconsistencies/errors and facilitate overall accuracy of the medical record in accordance with established procedures/requirements
Reviews clinical data, lab and/or other test results and the interpretation of the test results by the provider

What we offer

Sign on Bonus for qualifying new external Certified Medical Assistants
Free onsite parking
medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

New

Recruitment Advisor

Proactive and people-focused role delivering a high-quality, responsive and comp...

Location

United Kingdom , Birmingham

Salary:

28598.00 - 32597.00 GBP / Year

Birmingham Children's Trust

Expiration Date

February 22, 2026

Requirements

Experience within a recruitment or HR environment
Highly organised, detail-oriented and able to manage multiple priorities
Can work and flex their capabilities in a busy and high-demanding environment
Communicates confidently and professionally with a wide range of stakeholders
Understands the importance of compliance, safeguarding and accurate record keeping
Solution-focused and flexible in approach
Passionate about inclusive recruitment and promoting equality of opportunity
Thrives in a collaborative, values-led environment
Must have the correct right-to-work documents to work in the UK
Willing to undergo background checks with Experian including Right to Work and Digital ID verification

Job Responsibility

First point of contact for recruitment and general HR queries
Provide competent, practical advice and guidance to internal and external stakeholders
Partner closely with hiring managers to understand their needs
Support hiring managers through the recruitment lifecycle
Ensure a smooth journey from advert to onboarding
Manage a varied workload and prioritise effectively
Maintain a high level of accuracy when working with systems, pre-employment checks and payroll-related information

What we offer

Annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service
Free on-site parking at offices on One Avenue Road (Aston) and Lifford House (Stirchley)
Onsite electric car charging ports which are free to use
Internal employee benefits scheme including Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support
Flexible and hybrid working policy
Generous local government career average pension scheme

Fulltime

!

New

Team Lead

This position is responsible for assisting the Store Manager and Assistant Store...

Location

United States

Salary:

Not provided

Petsense

Expiration Date

Until further notice

Requirements

Retail experience and/or pet/live animal knowledge is strongly preferred
Supervisory experience preferred
Must be at least 18 years of age
Possess a valid driver’s license
A high school diploma or equivalent is preferred, but not required
Must be able to read, write and count accurately

Job Responsibility

Assist the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service
Promote a safe and productive work environment for all Team Members, customers, and vendors
Train Team Members on the appropriate application of policies and procedures
Maintain regular and predictable attendance
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
Execute assigned basic, promotional, and seasonal merchandising activities
Perform Opening/Closing procedures
Transport and make deposits to bank

What we offer

Company-paid life and disability insurance
Paid parental leave
Tuition reimbursement
Family planning resources such as adoption and surrogacy assistance

New

Assistant Key Account Manager

We are currently looking for an Assistant Key Account Manager for one of the lea...

Location

Malaysia , Kuala Lumpur

Salary:

7000.00 - 9000.00 MYR / Month

Randstad

Expiration Date

March 13, 2026

Requirements

Diploma or equivalent
Minimum 2 years of experience in FMCG key account management
Experience covering hypermarket or supermarket retailers is highly desirable
Independent and data-driven individual with strong communication skills

Job Responsibility

Develop and execute strategic account plans to drive sales growth, achieve targets, and strengthen relationships with key retail channels
Take ownership of the commercial relationship, managing trade budgets, negotiating trading terms, and planning targeted promotional campaigns to maximize ROI
Collaborate closely with internal brand, trade marketing, and operations teams to ensure flawless in-store execution and implementation of customer-specific strategies
Conduct regular business reviews with key partners, utilizing in-depth data analysis to provide insights on performance, product launches, and market trends

What we offer

Excellent incentives & benefits package

Helpdesk Senior Associate

NTT DATA

Location:
Mexico , Guadalajara

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 24, 2026

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