Helpdesk/End User Support Admin Job at ClearBridge Technology Group (Cleveland)

New

Infrastructure Supply Chain Lead

Meta is looking for a leader to shape the future of our global infrastructure su...

Location

United States , Fremont

Salary:

225000.00 - 279000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
10+ years of experience in leading global, complex supply chain teams in infrastructure or related domain
10+ years of experience in deploying E2E Supply Chain Solutions (ERP, SCM, PLM, etc), in an infrastructure area
Experience with ERP Applications including Demand Management, Supply Planning, S&OP/IBP, Inventory Management, Order Management, Procurement
Demonstrated successful partnerships with internal and external stakeholders to influence and execute supply chain strategy and execution
Proven experience to create and follow a structured communication strategy to keep internal and external stakeholders informed and engaged

Job Responsibility

Develop strategies and lead implementation to solve important challenges across Meta’s infrastructure supply chain
Identify opportunities to improve and scale Meta’s infrastructure supply chain capabilities
Lead cross-functional teams to deliver longer term solutions to prioritized business, capability, and/or technical challenges
Engage with leaders across the supply chain team and our cross-functional partners to understand key problems and issues impacting the business
Maintain a broad understanding of industry and supply chain external developments to enable Meta to leverage best practices and stay at the leading edge
Lead design and implementation for complex solutions to deliver meaningful, sustained supply chain capabilities, leveraging business and technical expertise from multiple, global supply chain system transformations
Influence key stakeholders taking feedback and gaining alignment on proposed direction and plans
Establish and develop data driven approach, including metrics, to measure progress and outcomes
Effectively communicate to multiple stakeholders and teams

What we offer

bonus
equity
benefits

Fulltime

New

Senior UX Designer

Magnopus is seeking a Senior UX Designer for a fixed-term, project-based engagem...

Location

United States , Los Angeles

Salary:

100000.00 - 150000.00 USD / Year

Magnopus

Expiration Date

Until further notice

Requirements

7+ years of professional UX design experience
Strong background in product UX, including systems thinking, flows, and usability
Experience designing interactive, immersive, or XR experiences
Proven ability to work independently in fast-moving, ambiguous environments
Comfortable stepping into projects mid-stream and making informed design decisions
Strong communication and collaboration skills across disciplines
Proficiency with design tools such as Figma, Adobe Illustrator, and related UX workflows

Job Responsibility

Execute UX design work across active product and XR experiences with minimal ramp-up
Support end-to-end product UX flows, interaction design, and experience definition
Translate high-level goals, requirements, and constraints into clear UX solutions
Produce and maintain UX artifacts, including: User flows and journey maps, wireframes and interaction models, UX documentation supporting design and development handoff
Collaborate closely with design leadership, product, engineering, and creative teams
Participate in internal and client-facing design reviews as needed
Maintain UX consistency and quality across experiences already in development
Provide light mentorship and UX guidance to cross-disciplinary team members
Clearly document decisions and rationale to ensure continuity beyond the contract period

What we offer

Ongoing education and mentorship opportunities through their guilds
Generous health care, time off, and other benefits

Fulltime

New

Manufacturing Technical Manager

In this role, you will be the Operations’ technical owner responsible for end-to...

Location

United States , Sunnyvale

Salary:

144000.00 - 204000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
Proven program/project management experience from NPI to high-volume MP
Experience working with international contract manufacturers
Background in process development, bring-up, and qualification, including Final Assembly, Test, Packout, and SMT processes
Knowledge of Design of Experiments and analytical problem-solving approaches
Cross-functional collaboration skills
Concise and clear communication

Job Responsibility

Develop holistic manufacturing process flow, line layout, FA process flow, repair and rework process flow, headcount, and machine quantity during New Product Introduction (NPI) builds
Collaborate with cross-functional team to drive SMT and FATP Equipment & Fixture schedule and line readiness
Manage Major Issue List and facilitate technical discussion to resolve open issues, driving FACA to meet yield targets
Drive line cost savings through Capex & MVA reduction by utilizing yield bridge, UPH and OEE optimization
Drive development and implementation of repair and rework process flows
International travel to supplier sites, up to 25%

What we offer

bonus
equity
benefits

New

Client Operations Account Manager

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Degree in Business Administration or related discipline
Minimum 5 years of working experience preferably with at least 2 years at managerial level
Excellent project management skills
Account management or Sales Support/Administration experience, preferably with banking/finance experience
Solid experience in operational and client administration
Excellent inter-personal, customer servicing and problem-solving skills
Assertive, initiative, methodical, detail-oriented, highly organized in work procedures, computer literacy are all pre-requisite
Willingness to travel occasionally for client meetings
Excellent command of written and spoken English, Chinese (Cantonese and Putonghua), and Japanese (N1 is preferred)

Job Responsibility

Lead and manage the day-to-day operations activities Independently and provide excellent service to B2B accounts throughout the whole client lifecycle on all aspects
Work closely with business development team and maintain close involvement and positive relationships with clients, third-party partners and global counterparts
Host / join client meetings as an SME in operations, and advise on best program construct, answer any operation related questions
Ensure B2B accounts are set-up and administered efficiently and effectively
Adhering to our processes, coordinate the on-boarding of new programs by setting up the appropriate details in the back-office system, ensuring client requirements are met in accordance with the agreements, performing end-to-end tests prior to implementing a new program
Coordinate with cross functional teams, collect and validate necessary documentations to ensure new programs are implemented within the SLA
Identify, investigate and resolve issues and troubleshoot problems for designated accounts
Understand contractual agreements and ensure these are fully adhered to and assess compliance to contractual requirements
Understand and meet SLA’s in a time pressured environment
Acquire and maintain expert knowledge of the operational, systems, contractual and financial aspects of B2B accounts

What we offer

Hybrid work arrangement (work from home/office)
15 to 18 days Annual Leave
16 weeks Maternity / 14 days Paternity Full Paid Leave
Discretionary Bonus
Free Priority Pass Membership (unlimited airport lounge access)

New

Security Engineer Investigator, i3E

The Integrity Investigations, Intelligence, and Events (i3E) team at Meta is ded...

Location

United States , Menlo Park

Salary:

184000.00 - 257000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

B.S. or M.S. in Computer Science, Cybersecurity, or related field, or equivalent experience
8+ years of work experience in cyber security, private sector security investigations and intelligence, government, and/or intelligence
5+ years of experience working with Python, PHP or similar scripting languages
2+ years experience as technical lead or team lead in an adversarial and/or investigative space with experience driving team strategic direction
Proven experience conducting large scale data analysis and utilizing big data tools such as Maltego, Palantir, Tableau, etc
Proven track record of success in communication and presenting technical findings
Experience investigating and acting on high-impact threats
Experience prioritizing and executing with minimal direction or oversight
Experience in fast-paced environments where priorities shift and change
A combination of investigative skills and engineering skills

Job Responsibility

Assist in the development of the team’s long-term strategy to improve tactics, discoverability of threats, and enhance investigative efficiencies
Proactively hunt for threats and undetected abuse by leveraging internal data, open-source intelligence, and third party private intelligence
Investigate complex cases to understand how abuse is occurring and implement enforcement strategies to mitigate and/or detect harm
Engage cross-functionally with other teams to develop shared taxonomy, implement effective strategies to prevent and disrupt abuse at scale and represent i3E across the problem space
Identify areas to automate investigative tooling and tradecraft
Work through others to ensure successful implementation beyond the immediate team
Analyze and interpret large datasets to advance investigations, quantify trends, or support findings
This role involves exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing

What we offer

bonus
equity
benefits

New

Enterprise Systems Engineer

Enterprise Engineering is at the heart of Meta. By transforming the way business...

Location

United States , Fremont

Salary:

111000.00 - 166000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

BS in Computer Science, Engineering, or a related technical discipline
3+ years experience in systems engineering
3+ years experience automating the management of infrastructure and services
3+ years experience working with monitoring and configuration management tools such as Chef and PowerShell DSC
3+ years experience PowerShell scripting (developing advanced functions & modules)
3+ years experience coding in a object oriented or function language such as: C#, Python, Ruby, PHP, Rust, or Go
Thorough understanding of Windows operating system internals
Demonstrated experience in completing tasks and small/medium features with minimal guidance
Experience using source control, such as git or mercurial
Proven experience of pivoting rapidly in response to changing priorities

Job Responsibility

Build, scale, and secure the Windows environment within Meta enterprise infrastructure, a heterogeneous environment containing varied operating systems and applications
Apply modern engineering methodologies such as Infrastructure-as-Code, container orchestration, and software-defined storage
Implement systems that are scalable, automated, monitored, and well-documented, and train others to take on operations
Find ways to leverage the scale and complexity of the larger Meta production infrastructure to solve problems for enterprise customers
Participate in incident root cause analysis through multiple infrastructure layers (compute, storage, network)

What we offer

bonus
equity
benefits

New

Design Engineer - AI Infrastructure

Want to build cutting-edge AI developer tools? The AI Infrastructure Experiences...

Location

United States , Menlo Park

Salary:

113000.00 - 164000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
2+ years of experience shipping software products
Experience in full lifecycle of design and development -- including ideation, prototyping, development, backwards compatibility, failovers, validation, and user research
Understanding of design principles and the knowledge to build experiences that span mobile and desktop browsers and native platforms
Experience with front-end technologies and prototyping tools, including Figma, PHP, HTML, CSS, and JavaScript frameworks (e.g., React, React Native, NodeJS)
A solid portfolio of things you’ve designed and built across a range of platforms, including native and web-based applications

Job Responsibility

Works with full-stack software teams to realize designs into experiences and will validate or discard hypotheses by testing new designs and concepts with advanced prototypes
Develop and iterate rapid models of proposed design solutions for the purposes of communication and evaluation across cross-functional teams
Improve tools and drive quality and craft initiatives in an effort to up-level the look and feel of the AI infrastructure products
Translate static designs (both hi-fidelity and wire-frame) into end-to-end, interactive prototypes that can be used in research, critique, reviews with leadership, and public-facing product announcements
Present work to peers, product teams and executive leadership/stakeholders

What we offer

bonus
equity
benefits

New

Lead Solutions Engineer

We're hiring a lead, hands-on Solutions Engineer to support our payments and fin...

Location

United States

Salary:

Not provided

Polygon Labs

Expiration Date

Until further notice

Requirements

Strong background in payments, fintech, or financial infrastructure
Hands-on familiarity with fund flows, settlement, reconciliation, disputes, and money movement
Deep familiarity with legacy payment systems, fund flows, and real-world integration constraints
Prior experience in Solutions Engineering, Sales Engineering, or highly technical pre-sales roles at payments companies
Proven ability to operate independently with minimal guidance
Strong customer empathy and the ability to explain complex systems clearly
Comfortable coding and building small technical solutions or prototypes
Solid understanding of APIs, webhooks, payment integrations, and system architecture
Distributed systems experience helpful but not required

Job Responsibility

Support BD in late-stage deals and technical evaluations
Lead technical discovery with customers, focusing on complex legacy payments, fund flows, and compliance
Align customer business models (tradfi, fintech, platforms, embedded finance, global payments) with scalable payment architectures
Translate customer business and system requirements into implementation plans
Design and explain integrations for: Wallets
Payments APIs
KYC/KYB, onboarding, risk, and compliance
Widgets, SDKs, hosted components, and embedded payment experiences
Develop reference architectures, integration diagrams, payment flow documentation, and technical walkthroughs
Serve as the technical authority in customer discussions when needed

What we offer

Remote first global workforce
Industry leading Medical, Dental and Vision health insurance
Company matching 401k with 3% match
$1,500 Home Office Set Up Allowance (life-time max)
$200 Annual Book Allowance Program
$75 Monthly internet or phone reimbursement
Flexible Time Off
Company issued laptop
Egg freezing, mental health, and employee wellness benefits

Fulltime

Helpdesk/End User Support Admin

ClearBridge Technology Group

Location:
United States , Cleveland

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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Job Description:

Job Responsibility:

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