Helpdesk Analyst - Mac Support Job at NTT DATA (Noida)

It Support

IT Support is responsible for monitoring the IT Helpdesk and addressing the issu...

Location

United States , Las Vegas

Salary:

Not provided

ASTOUND Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or engineering or related field, preferred
0-2 years of experience in a similar role
Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN)
Experience troubleshooting systems
Skilled in database programming and software installation
Proficient with MAC and OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Demonstrated experience as a support analyst in a corporate environment
Valid driver's license (G class)

Job Responsibility

Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support
Ensures users/customers are provided with professional, courteous, and timely support and service
Installs, modifies, and makes minor repairs to computer hardware and software systems
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity
Consults with users to determine appropriate hardware and software needs and assists in placing orders
Tests compatibility of new programs with existing ones
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications
Installs software and necessary applications for workflow
Carries out software, network, and database performance tuning
Documents hardware and software updates

What we offer

Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program

Fulltime

Help Desk Analyst

We are in search of a Help Desk Analyst to join our team in the Communications i...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1+ years of experience in a Help Desk Analyst role or similar position
Strong knowledge and experience with Android Development
Proficiency in Cisco Technologies
Experience with Citrix Technologies
Proficiency in using Mac Computers
Comprehensive understanding and experience with Microsoft products and services
Ability to manage and troubleshoot issues related to Active Directory
Experience with Apple Devices
Solid understanding of Computer Hardware
Experience in Configuration Management

Job Responsibility

Provide thorough technical support, primarily for Windows environments and applications
Efficiently handle and resolve end-user problems, both onsite and remotely
Prioritize and process requests received through the IT helpdesk
Utilize desktop remote control products for troubleshooting
Modify workstation configurations, utilities, software default settings
Maintain and efficiently use the helpdesk tracking software
Document and update internal procedures
Assist with onboarding new users
Install, test, and configure new workstations, peripheral equipment, and software
Maintain an accurate inventory of all equipment, software, and software licenses

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Help Desk Analyst II

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Install, configure and troubleshoot computer hardware and software
Assist with new permanent onboarding account setup and change requests
Monitor helpdesk ticketing system queue and act as primary point of contact
Coordinate break/fix work with company vendors including deliveries and installs
Manage IT projects as needed and assist with departmental projects
Android Development
Cisco Technologies
Citrix Technologies
Mac Computers
Microsoft

Job Responsibility

Install, configure and troubleshoot computer hardware and software
Assist with new permanent onboarding account setup and change requests
Monitor helpdesk ticketing system queue and act as primary point of contact
Coordinate break/fix work with company vendors including deliveries and installs
Manage IT projects as needed and assist with departmental projects

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Technical Support Analyst

We are looking for an experienced Technical Support Analyst to join our team on ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency with Apple hardware, including Mac computers and iPads, as well as software like macOS, iPadOS, and tvOS
Familiarity with Google Workspace for Education and IT ticketing systems, such as Incident IQ
Experience with mobile device management tools and printer management systems
Strong troubleshooting skills to identify and resolve technical issues effectively
Ability to manage service desk tickets with attention to detail and urgency
Knowledge of best practices for documenting IT processes and procedures
Excellent communication skills to collaborate with users and team members
Capability to work independently and prioritize tasks in a dynamic environment

Job Responsibility

Deliver Tier I helpdesk support to users across two sites, addressing technical issues promptly and effectively
Diagnose and troubleshoot hardware, software, environmental, and user-related problems, collaborating with vendors when necessary
Conduct research on unresolved issues and propose solutions to improve user experience
Manage device lifecycles, including acquisition, deployment, collection, erasure, and sale
Perform repair and maintenance tasks for various equipment and technical services, such as printers
Create and update documentation for procedures and practices to ensure consistency and efficiency
Promote the continuous enhancement of technology support processes
Handle additional duties as needed to support the IT team and organizational goals

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Technology Support Analyst

A temporary Technical Support Analyst position to assist existing IT Team which ...

Location

United States , Charlotte

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

Common knowledge of IT hardware, networking, industry-standard applications and best practices
Helpdesk / Customer Service environment
Knowledge of Windows 1011 along with setup and troubleshooting of desktops and laptops
Network infrastructure and configuration
Workstation Imaging and automated software deployment
Microsoft Office 365 Suite and Microsoft Teams
Strong Customer Service and Communication Skills
Empathy and listening
High external structure – the ability to work independently and self-manage
Desire to help others

Job Responsibility

Provides end user workplace support including incident resolutions, asset management, patch/upgrade management, software installations/troubleshooting and general Q&A across PC, Mac, Smartphones, Tablets, and Peripherals
Troubleshoot PC, hardware, and software issues, including internet connectivity, operating system, Office 365, and other issues
Supports network infrastructure services for multiple locations
Partners with other technology teams across the organization and also with external IT partners to function as technical liaison to carry out implementation and resolution
Organizes and executes office moves and asset reallocations
Performs OS imaging tasks and maintains standards for all platforms for studios
Performs preventative maintenance on all systems and equipment in order to ensure optimum performance
Manages phones and conference rooms
Printer management
Manage incoming tickets

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

New

Senior Paralegal, Global Intellectual Property

We’re looking for a Senior Paralegal, Global Intellectual Property (“Senior Para...

Location

United States , Hershey

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
Paralegal Degree or Certification required
At least 7+ years of experience in law firm or corporate setting
Dedicated trademark paralegal experience managing US and global portfolios
Experience supporting enforcement matters and collecting evidence
Outstanding time-management and prioritization skills
Strong organization, communication, and cross-functional collaboration skills
USPTO filings (applications, Office Actions, ITU/SOU, Sections 8/15, renewals) and TTAB support
Experience coordinating and managing foreign associates and domain-name enforcement (UDRP/ICANN)
Technology Proficiency: Microsoft Office 365, Anaqua, TEAS/TMEP, SAEGIS/Corsearch

Job Responsibility

Manage the global trademark lifecycle for assigned brands: search & clearance (U.S./international), filings and prosecution, watch services, renewals/maintenance, and portfolio reporting
Review packaging, labeling, and advertising to reinforce brand usage standards and risk mitigation
Support enforcement: draft cease‑and‑desist letters, coordinate platform takedowns, assist TTAB oppositions/cancellations, manage UDRP/ICANN actions, and compile evidence
Own docketing, deadlines, and matter coordination
prepare IP evidence (use, sales, marketing)
Assist in IP aspects of M&A diligence, including assignments and recordals
Drive portfolio governance: audit IP records and SOP adherence
build KPI dashboards
Design and deliver training and practical playbooks for non‑legal stakeholders
Assist the Sr. Counsel, Global Intellectual Property as the business and brand team’s initial point of contact

Fulltime

New

Team Lead, Commissioning

The Commissioning Team Lead is responsible for leading the Commissioning Special...

Location

United States

Salary:

101000.00 - 138600.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, Automated Production Management, or equivalent work experience
Minimum 5 years of experience leading automated commissioning teams
Proficiency in PLC systems (Allen Bradley, Rockwell Automation, Siemens) and HMI systems
Experience with industrial robotics (ABB, Fanuc) and industrial networking (Ethernet/IP, ProfiNet)
Strong ability to read and interpret electrical plans and troubleshoot automated systems
Self-starter with the ability to take on increasing responsibility in a fast-paced environment
Strong problem-solving skills and a willingness to deepen expertise in complex systems
Excellent teamwork and collaboration across engineering disciplines
Adaptability to work in a rapidly evolving startup environment
Must have a valid driver’s license

Job Responsibility

Patriciate in the preparation, planning, and coordination of the site commissioning schedule
Responsible for the progress of commissioning activities, such as preparing reports on the progress of commissioning and testing
Be the lead at a site at the commission stage while ensure projects have proper resources allocation in order to meet target timelines and budgets
Participated in the preparation of performance reports for commissioning and testing to site support team and cross functional business partners
Coach and mentor site team members and provide technical support for daily activities
Lead daily scrum meetings for the operational team and participate in the site scrum meeting for team leaders and site managers
Participate in various initiatives of continuous production improvement, standardization and improvement of the installation and start-up processes, while ensuring compliance with all health and safety policies
Other duties assigned

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Cell Operator

Symbotic is seeking a Cell Operator, you will be responsible for system upkeep a...

Location

United States , Woodland

Salary:

23.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Associate degree or equivalent experience or certification in electronics, automotive, automation, manufacturing or equivalent field preferred
A minimum of 1 year of experience with mechanical automation systems, educational or training equivalent
Be proficient in performing all System Inspection functions including: cleaning, lubrication, tolerance checking, current measurements, and checking electrical systems
Ability to prioritize work to gain maximum uptime and throughput from an automated cell
Demonstrates commitment and ability to work safely
Ability to work independently of supervisor following procedures and manuals
Ability to Multi-task and perform multiple job functions at once

Job Responsibility

Perform pre-production checks on automated adapters ensuring equipment is in ‘ready to run’ state
Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour
Prepare pallets for induction into the Symbotic storage and retrieval system
Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention
Communicate and escalate all issues impacting production immediately to operational leadership
Contribute to overall system uptime through system preservation, robot recovery, suspect removal, and bot health actions
Perform periodic system inspections including cleaning, lubrication, tolerance checking, component validation
Report all out of spec conditions and perform root cause corrective action and maintain continuous operation of system components
Monitor and utilize common radio etiquette while obtaining instructions from leadership and operational leads
Perform rover bot upkeep to include, but not limited to, replacing wheels, cleaning, ESD brushes, sensors, etc

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

Helpdesk Analyst - Mac Support

NTT DATA

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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