Helpdesk Administrator

• Answering calls and helping people with their queries
• Logging helpdesk requests and making sure nothing slips through the cracks
• Coordinating engineers and contractors to get things fixed-fast
• Keeping clients in the loop and making sure they're smiling
• Creating reports, quotes, and keeping everything running like clockwork
• Using your initiative to solve problems and escalate when needed

• Experience in a facilities or FM helpdesk role
• Top-notch communication skills-written and spoken
• Confident with Microsoft Office and Teams
• A team player who can also fly solo when needed
• A positive attitude, attention to detail, and a love for helping others

None explicitly mentioned

• A vibrant, friendly team that supports each other
• Real opportunities to grow your career and learn new skills
• A company that values your ideas, your time, and your talent
• Team treats like pizza Fridays, Christmas nights out, and free fresh fruit daily