Help Desk Support - Team Lead

inspHire (part of KCS Group) is a leading provider of hire and rental software to businesses of all sizes, across the globe. With industry experience surpassing 20 years is, inspHire has developed a variety of products that have been designed specifically to allow rental businesses to streamline processes, maximise equipment utilisation and increase profitability. This team is responsible for providing inspHire software support to customers. This is delivered via email or phone. This is a close diverse Team who are very collaborative. We have a large bank of resources to train and promote achievement. The whole team contribute to department goals and everyone makes a difference. If you do decide to join us there will be a bespoke training package for you to get up to speed. As a Helpdesk Support Team Lead you will be responsible for supporting a small team within a larger group of 20+ people. It’s a ‘lead from the front’ post where you will be supporting all of our clients with system issues, upgrades etc.