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Heavy Equipment Technician

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Acden

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Location:
Canada , Fort McMurray

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Category:
Physical Work

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join Acden Mechanical Repair & Maintenance as a Field Service Technician, delivering high-quality maintenance and repair services for automotive, truck, and transport equipment. You will be instrumental in ensuring the reliability and performance of our diverse fleet of vehicles.

Job Responsibility:

  • Perform diagnostics, maintenance, and repairs on a variety of heavy-duty on and off-road equipment
  • Accurately complete work orders and ensure billing aligns with Acden MRM standards
  • Work closely with the Lead Hand to manage service requests and ensure timely job completion
  • Train, support, and mentor apprentices
  • Maintain accurate documentation and records of all work performed
  • Ensure safe work practices are followed at all times and attend required safety meetings
  • Maintain cleanliness and organization of the service truck and work areas
  • Manage inventory of parts and tools in the service truck
  • Follow ISO 9001:2015 and 14001:2015 procedures, including reporting non-conformances
  • Participate in customer satisfaction efforts and quality assurance processes
  • Perform other duties as assigned

Requirements:

  • Journeyperson Heavy Duty Technician certification (Red Seal or Alberta Trade Qualification)
  • 5 years' experience as a Field Service Technician working on heavy duty on & off-road equipment
  • Proven experience in diagnostics and repairs of heavy-duty equipment
  • Strong understanding of workplace safety and OH&S guidelines
  • Ability to work both independently and as part of a team
  • Excellent verbal communication and documentation skills
  • Physically fit to handle the demands of the job (e.g., lifting, bending, standing, climbing)
  • Strong computer literacy, including diagnostic and reporting tools
  • Valid Class 5 Driver’s Licence with a clean driver’s abstract
  • Willingness to follow all Acden MRM policies, procedures, and ISO standards
  • Commitment to maintaining a clean and organized workspace

Nice to have:

  • Experience working in a dealership or third-party maintenance environment is preferred
  • Previous customer service or public-facing maintenance experience is preferred
  • Valid Class 1 or Class 3 Licence with Air Brakes is preferred
  • Familiarity with ISO 9001 and 14001 management systems is preferred
  • Previous experience working with Acden MRM or similar operations is an asset
  • Involvement in promoting or supporting customer satisfaction surveys is an asset
What we offer:
  • Competitive wage and overtime after 8 hours per day and on weekends
  • Immediate enrollment in group benefits plan, including health, dental, vision, disability insurance, and life insurance
  • RRSP Contribution Matching Program
  • Employee discounts provided by Acden and Perkopolis
  • Access to fund program to enhance skills
  • Participation in Acden’s various community, family-oriented, and holiday events
  • Employee and Family Assistance Program
  • Flexible schedule for work/life balance

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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