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The Health & Wellbeing Program Manager is a client-designated member of the Personify Health account team, responsible for international program management for designated global clients. This role blends the design and delivery of health engagement initiatives with proactive client relationship management, supporting international needs and collaborating across teams to drive engagement and best practice adoption. The Program Manager serves as a trusted advisor and advocate for Personify Health, working virtually across time zones to ensure program success. Occasional travel is expected at approximately 15%.
Job Responsibility:
Serve as an international contact for designated clients, ensuring program alignment to client objectives across global populations
Design, execute, and continuously improve comprehensive health and wellbeing strategies and programs, utilising project management skills and subject matter expertise
Monitor, evaluate, and report on program performance and participant feedback, driving continuous quality improvement and supporting business reviews with actionable insights
Track client health using Salesforce and lead regular data assessment and reporting to stakeholders
Act as a trusted advisor and the face of wellbeing for designated clients internationally, guiding members to resources, customising engagement initiatives, and delivering platform demos to drive enrollment
Build and support a culture of health by partnering with client leadership, internal groups, and vendor partners to identify opportunities and drive utilisation of health, benefits, and wellbeing programs
Confidently work with global populations, adapting programs to meet diverse cultural needs and collaborating to share best practices
Lead or participate in special projects as assigned, including initiatives to identify, document, and disseminate global best practices, uncover global insights, and collaborate cross-functionally to enhance client and account success
Perform other related duties as assigned
Requirements:
Bachelor’s degree in health promotion or other health related field such as public health, community health, nutrition, exercise physiology, etc…
Master’s degree in Public Health, Workplace Health & Wellbeing or related field preferred
Public health related certification (ie: CHES, NWI, Chapman Institute, RSPH) preferred
5+ years of experience in fields related to health and wellbeing
5+ years of experience in corporate environment preferred
Experience working with incentive programs
working knowledge of the Personify Health platform and systems/tools preferred