Head of Programs & Instruction (AI-Integrated Learning) Job at Claim Academy

New

Sales Assistant

Combine your passion for pets with your job and help deliver fantastic customer ...

Location

United Kingdom , Harrogate

Salary:

8.18 - 12.21 GBP / Hour

Jollyes

Expiration Date

March 03, 2026

Requirements

Experience in a similar, customer facing environment
Hands-on approach
High level of flexibility to cover shifts over 7 days including evenings and weekends
Fun personality, great at interacting with pets and people
Enjoy challenges of a fast-paced retail workplace
Offer highest levels of customer service
Be an ambassador for the Jollyes brand, sharing values of being: Genuine, Wise, Focused, Eager, Together

Job Responsibility

Help store colleagues maximise potential of the store
Provide genuinely helpful and friendly customer service
Uphold great store standards with available stock and clean and tidy presentation
Promote responsible pet ownership

What we offer

Bonus potential up £1000 p.a. paid in two installments
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership

Parttime

New

Retail Sales Assistant

Combine your passion for pets with your job and help deliver fantastic customer ...

Location

United Kingdom , Whitehaven

Salary:

8.18 - 12.21 GBP / Hour

Jollyes

Expiration Date

March 07, 2026

Requirements

Fun personality and great at interacting with pets and people
Enjoy the challenges of a fast-paced retail workplace
Ideally, experience in a similar, customer facing environment and have a hands-on approach
Must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together
High level of flexibility to cover any shifts over 7 days, including evenings and weekends

Job Responsibility

Help store colleagues to maximise the potential of the store
Provide genuinely helpful and friendly customer service
Uphold great store standards with available stock and clean and tidy presentation
Promote responsible pet ownership

What we offer

Bonus potential up £1000 p.a.
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership

Parttime

New

Cleaner

Join us as our new Cleaner, where you’ll play a vital role in creating an except...

Location

United Kingdom , Southerness

Salary:

12.50 GBP / Hour

Parkdean Resorts

Expiration Date

Until further notice

Requirements

The ability to access accommodation to deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time
The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required
The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively
A positive and friendly manner

Job Responsibility

Cleaning holiday homes to our high-quality brand standards
Managing your own workload to deliver the required number of cleans in the allocated time
Ensure you are using company supplied chemicals and cleaning materials safely, within COSHH guidelines
Putting our guests first, you will build positive relationships to resolve guest queries with minimal disruption to their stay with us
Proactively use feedback to enhance the quality and efficiency of your work
Report any faults, repairs or other issues to the Accommodation Supervisor promptly

What we offer

The chance to develop your skills and boost your career across our 65 parks
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you

Parttime

New

Deputy Manager

Deputy Manager for Jollyes Pets in Congleton. Supporting the Store Manager in da...

Location

United Kingdom , Congleton

Salary:

26500.00 - 30000.00 GBP / Year

Jollyes

Expiration Date

February 28, 2026

Requirements

A passion for pets and people
Previous retail management experience with deputizing for Store Manager
Hands-on approach to daily business management
Team player with effective communication skills
Ability to build high performing and highly engaged teams
Proven track record in developing business performance and exceeding KPIs
Delivering highest levels of store standards including health & safety and legal compliance
Commercially aware with proactive approach
Great planning and organisation skills
Own transport with UK driving licence

Job Responsibility

Support Store Manager in daily operations
Take full responsibility for all aspects of running successful store in manager's absence
Managing people, financial performance, store standards, customer service
Lead by example creating excellent culture and working environment
Deliver exceptional customer service with strong pet and product knowledge
Deliver highest standards of pet care
Ensure welfare of pets is top priority
Promote responsible pet ownership

What we offer

Annual bonus potential of £1-5k p.a.
Financial Wellbeing Package (Stream): Access earnings early, savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership

Fulltime

New

Activity and Leisure Assistant

Join our fantastic team as an Activities and Leisure Assistant for a career with...

Location

United Kingdom , Sundrum Castle, Coylton, Ayrshire

Salary:

12.21 GBP / Hour

Parkdean Resorts

Expiration Date

Until further notice

Requirements

No experience required
Pockets full of passion, positivity and Parkdean team spirit

Job Responsibility

Help bring the Leisure and Activities programme to life, making every moment fun
Join in on sports and activities, ensuring guests have a blast while staying safe
Keep everyone safe by following health and safety protocols
Be the go-to expert on all things leisure, promoting exciting activities and upselling with enthusiasm

What we offer

Chance to develop skills and boost career across 65 parks
Training and apprenticeship opportunities
Employee Assistance Programme with 24/7 confidential helpline for counselling and support
50% discount for employee and 25% discount for friends and family when booking holiday
Team member discount of 30% on food, drinks and leisure activities
Discounts on brands like Hello Fresh and local gyms

New

2nd Line IT Helpdesk Support Engineer

This role sits within our IT team providing advanced technical support and act a...

Location

United Kingdom , Waltham Abbey

Salary:

28000.00 - 32000.00 GBP / Year

Jollyes

Expiration Date

March 17, 2026

Requirements

Solid experience in a 2nd Line / Desktop Support environment with competent troubleshooting ability
Advanced knowledge of Windows 11, Microsoft 365, Exchange Online, Teams, and SharePoint
Confident administering Active Directory and supporting complex hardware, software, and networking issues (TCP/IP, DNS, DHCP, Wi‑Fi, VPN)
Excellent analytical skills with the ability to work independently, prioritise effectively, and perform under pressure

Job Responsibility

Deliver expert 2nd line technical support across Windows, Microsoft 365, Teams, networking, hardware, and business‑critical applications
Troubleshoot escalated issues, diagnose root causes, and drive long‑term fixes while working closely with an MSP when required
Manage incidents and service requests within SLA, providing clear updates and ensuring high‑quality documentation
Support and administer core systems including Active Directory, Microsoft 365, endpoint security, MDM, and device builds/deployments
Maintain and support retail systems and specialised software used across the business
Contribute to IT projects such as system rollouts, upgrades, hardware refreshes, and new store openings
Improve IT processes, documentation, and knowledge base content, helping reduce ticket escalations
Provide excellent customer service, communicating clearly with users at all levels and mentoring 1st Line colleagues

What we offer

iTrent financial wellbeing package, powered by Stream, enabling access to earnings before pay day plus lots more discounts and savings benefits
Retail Trust membership – counselling, wellbeing and financial support for the retail industry
Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand)
30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too
Additional paid leave for your wedding, new pet coming home and your birthday off
Enhanced maternity / paternity leave
Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more

Fulltime

New

Activity and Leisure Assistant

Join our fantastic team as an Activities and Leisure Assistant for a career with...

Location

United Kingdom , Sundrum Castle, Coylton, Ayrshire

Salary:

12.21 GBP / Hour

Parkdean Resorts

Expiration Date

Until further notice

Requirements

No experience required
Pockets full of passion, positivity and Parkdean team spirit

Job Responsibility

Help bring the Leisure and Activities programme to life, making every moment fun
Join in on sports and activities, ensuring guests have a blast while staying safe
Keep everyone safe by following health and safety protocols
Be the go-to expert on all things leisure, promoting exciting activities and upselling with enthusiasm

What we offer

Chance to develop skills and boost career across 65 parks
Employee Assistance Programme with 24/7 confidential helpline for counselling and support
50% discount for you and 25% discount for friends and family when booking holiday
Team member discount of 30% on food, drinks and leisure activities
Awesome discounts on brands like Hello Fresh and local gyms

Fulltime

New

Merchandiser

An exciting time to combine your passion for pets with your career! Join an awar...

Location

United Kingdom , Waltham Abbey

Salary:

38000.00 - 40000.00 GBP / Year

Jollyes

Expiration Date

February 21, 2026

Requirements

Share our values of being: Wise, Focused, Genuine, Eager, Together
Must have Merchandising experience preferably in a similar sized retail business (e.g. 100+ stores), understanding how support teams work together and collaborate.
Ability to analyse and interpret large volumes of data
Proficient in MS Office (specifically Excel)
Clear communicator who operates with integrity and due diligence

Job Responsibility

Support strategic planning and range development
Preparing reports and analysing performance and forecast demand to optimise stock levels
Manage pricing, promotions, and product lifecycle from launch to exit
Collaborate across teams to ensure smooth operations and great store availability
Present trade insights and drive actions from weekly performance reviews
Maintain accurate systems and trackers to support decision-making

What we offer

iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
Retail Trust membership – counselling, wellbeing and financial support for the retail industry
Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
Free colleague uniform and on-site parking
Additional paid leave for your wedding, new pet coming home and your birthday off!
Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*

Fulltime

!

Head of Programs & Instruction (AI-Integrated Learning)

Claim Academy

Location:

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 19, 2026

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