Head of Organizational Development

• Implement, monitor, and continuously improve the company strategy within all Organizational Development areas
• Lead the creation and execution of OD strategies, annual plans, budgets, and 4Ps to achieve departmental and business goals
• Ensure qualified, timely OD delivery capabilities through strong planning, prioritization, and resource management
• Build, validate, and present business cases for OD initiatives, optimizing budgets and FTE allocations
• Contribute to the design and implementation of OD policies, programs, and action plans across the organization
• Partner closely with cross-functional leaders, HRBPs, and department heads to assess needs, shape interventions, and ensure impact
• Drive initiatives in Talent Management, Performance Management, Competency Modelling, Culture, and Employee Engagement
• Oversee L&D methodologies
• Support HR initiatives across TA, HR Operations, EB identity, and employee lifecycle projects

• Bachelor’s Degree (mandatory)
• Minimum 5 years’ experience in HR (HRBP, TA, Performance, Talent Management, OD, or similar)
• Exposure to working with multiple departments and/or different industries
• Experience coordinating people, projects, and HR transformation initiatives
• Certification in Talent Assessment – a strong advantage
• Communication Excellence: advanced communication, feedback, presentation
• People Skills: motivation, influence, change management
• Technical & HR Skills: TA, OD methodologies, HR Ops basics
• Productivity & Management: GTD, stakeholder management, project management
• Business Acumen: Comp&Ben, BPO industry, financial awareness, business cases
• Digital Skills: MS Office, MO365, general PC skills
• Languages: Advanced English

Certification in Talent Assessment

• A role with high strategic visibility and influence across the business
• A modern, people-centric organization with a culture of continuous improvement
• Opportunities to shape OD frameworks end-to-end and leave a tangible organizational impact
• Collaborative environment, cross-departmental exposure, and global stakeholder interactions