Guest Services Manager, Marriott Bonvoy

Guest Services Manager

Marriott Bonvoy

Location:
Hong Kong, Hong Kong

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Assist in managing guest services and ensuring operational excellence at Courtyard Marriott Hong Kong. Engage with guests and employees to deliver exceptional hospitality experiences.

Job Responsibility:

Process all guest check-ins
verify guest identity
set up accurate accounts for each guest
handle payment processing
review reports and logs
assist management in training, evaluating, and coaching employees
build positive working relationships
follow company policies and procedures
address guest and employee concerns
protect company assets
ensure adherence to quality standards.

Requirements:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience.

What we offer:

Equal opportunity employer
Access to a global team environment
Opportunities for personal growth and development.

Additional Information:

Job Posted:
July 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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