Guest Services Assistant Jobs

Guest Service Assistant

Our Guest Service Assistants are at the heart of the guest experience, making su...

Location

United Kingdom , Lancaster

Salary:

12.21 GBP / Hour

Kew Green Hotels

Expiration Date

January 07, 2026

Requirements

A genuine passion for people and hospitality
Strong communication skills and the confidence to work as part of a team
A proactive approach
Comfortable using technology, including MS Office and similar tools

Job Responsibility

Deliver excellent service across reception, restaurant, bar, meetings and events
Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting
Build genuine relationships with guests, adapting your approach to each individual
Maintain cleanliness and presentation across all guest areas
Help the hotel meet brand standards and company goals by delivering outstanding service every shift
Represent our values and culture, keeping guest experience at the centre of everything you do

What we offer

Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support
plus benefits and monthly service charge

Parttime

Spa Guest Service Assistant

Provide spa orientation and services to guests at The Westin Fiji Golf Resort & ...

Location

Fiji

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to reach, bend, twist, pull, and stoop
Ability to move, lift, or carry objects weighing less than or equal to 10 pounds
Ability to stand, sit, or walk for an extended period of time

Job Responsibility

Provide general spa orientation to guests upon arrival
Offer guests amenities such as water, juice, or heated neck pillows
Answer questions about general property information and amenities
Escort guests to and from treatment rooms
Check computer for updates and changes to schedule regularly throughout the day
Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
Dispose of trash and dirty linens in the proper area
Secure supplies and equipment at the end of each shift
Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
Report accidents, injuries, and unsafe work conditions to manager

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Commitment to associate well-being
Global team environment

Parttime

Rooms Guest Service Assistant

Rooms Guest Service Assistant position at Sheraton Resort & Spa Tokoriki Island ...

Location

Fiji , Tokoriki Island

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

No high school diploma or G.E.D. equivalent required
No related work experience required
No supervisory experience required
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Job Responsibility

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community
Engaging experiences and thoughtful service

Parttime

Assistant Guest Service Center Manager

The Assistant Guest Service Center Manager at The Ritz-Carlton Bali will ensure ...

Location

Indonesia , Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree from accredited university or college
At least 2 years of related work experience
Less than 1-year supervisory experience

Job Responsibility

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly
Process guest check-ins, check-outs, room assignments, reservations, and cancellations
Block rooms
activate keys
Set up guest accounts
verify/adjust billing
secure payment
Operate telephone switchboard station
assist with all calls/requests
relay messages

What we offer

Chance to be proud of the work you do and who you work with
Opportunity to join a portfolio of brands with Marriott International
Empowerment to be creative, thoughtful, and compassionate
Inclusive, people-first culture
Commitment to non-discrimination on any protected basis

Fulltime

Guest Service Assistant

Our Guest Service Assistants are at the heart of the guest experience, making su...

Location

United Kingdom , Portsmouth

Salary:

12.21 GBP / Hour

Kew Green Hotels

Expiration Date

December 20, 2025

Requirements

A genuine passion for people and hospitality
Strong communication skills and the confidence to work as part of a team
A proactive approach
Comfortable using technology, including MS Office and similar tools

Job Responsibility

Deliver excellent service across reception, restaurant, bar, meetings and events
Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting
Build genuine relationships with guests, adapting your approach to each individual
Maintain cleanliness and presentation across all guest areas
Help the hotel meet brand standards and company goals by delivering outstanding service every shift
Represent our values and culture, keeping guest experience at the centre of everything you do

What we offer

Career development through fully funded apprenticeships and our internal development programme
Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support

Parttime

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Food and Beverage Guest Service Assistant - Bar

Food and Beverage Guest Service Assistant position at Sheraton Resort & Spa Toko...

Location

Fiji , Tokoriki Island

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to stand, sit, or walk for extended periods
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
Ability to move over sloping, uneven, or slippery surfaces and up/down stairs
Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping

Job Responsibility

Complete closing duties including storing reusable goods, breaking down goods, cleaning equipment and areas
Set up, stock, and maintain work areas
Inspect cleanliness and presentation of all china, glass, and silver prior to use
Maintain cleanliness of work areas throughout the day
Follow company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Answer telephones using appropriate etiquette

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community membership
Engaging experiences and thoughtful service
Career development opportunities

Parttime

Assistant Director of Guest Service

Responsible for all front office functions and staff. Areas of responsibility in...

Location

Italy , Roma

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Job Responsibility

Responsible for all front office functions and staff
Directs and works with managers and employees to execute front office operations
Strives to improve guest and employee satisfaction
Maximizes financial performance of the department
Leads Guest Services Team
Maintains Guest Services and Front Desk Goals
Manages Projects and Policies
Ensures Exceptional Customer Service
Manages and Conducts Human Resource Activities

Fulltime