Guest Service Assistant Job at Kew Green Hotels (Chester)

Guest Services Assistant

We are looking for a friendly, reliable and guest-focused Nights Guest Service A...

Location

United Kingdom , York

Salary:

12.21 GBP / Hour

Holiday Inn Ipswich

Expiration Date

January 24, 2026

Requirements

Previous experience in a fast-paced, customer-facing role
Genuine passion for delivering outstanding customer service
Naturally attentive, able to anticipate guest needs
Confident working independently during night shifts
Comfortable using a range of technology, including MS Office
Communicate clearly and professionally with guests and colleagues
Remain calm, organised and solution-focused, particularly during quieter overnight periods

Job Responsibility

Building strong relationships with guests, adapting your approach to meet individual needs
Welcoming late arrivals on reception, ensuring repeat guests, priority members and VIPs receive appropriate recognition and appreciation
Providing drinks service on our residents bar
Preparing and delivering food from our 24 hour menu for guests arriving through the night
Checking out any early arrivals, ensuring accurate billing and a positive lasting impression
Completing any cleaning and set up required to ensure the hotel is ready for the next day
Supporting the night audit process
Ensuring fire and safety requirements are met

What we offer

Discounted hotel stays around the globe, with food and beverage discounts
Attractive discounts across many major retailers, restaurants, and events
FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
Personal and career development
Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice

Parttime

Spa Guest Service Assistant

Provide spa orientation and services to guests at The Westin Fiji Golf Resort & ...

Location

Fiji

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to reach, bend, twist, pull, and stoop
Ability to move, lift, or carry objects weighing less than or equal to 10 pounds
Ability to stand, sit, or walk for an extended period of time

Job Responsibility

Provide general spa orientation to guests upon arrival
Offer guests amenities such as water, juice, or heated neck pillows
Answer questions about general property information and amenities
Escort guests to and from treatment rooms
Check computer for updates and changes to schedule regularly throughout the day
Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
Dispose of trash and dirty linens in the proper area
Secure supplies and equipment at the end of each shift
Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
Report accidents, injuries, and unsafe work conditions to manager

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Commitment to associate well-being
Global team environment

Parttime

Rooms Guest Service Assistant

Rooms Guest Service Assistant position at Sheraton Resort & Spa Tokoriki Island ...

Location

Fiji , Tokoriki Island

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

No high school diploma or G.E.D. equivalent required
No related work experience required
No supervisory experience required
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Job Responsibility

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community
Engaging experiences and thoughtful service

Parttime

Assistant Guest Service Center Manager

The Assistant Guest Service Center Manager at The Ritz-Carlton Bali will ensure ...

Location

Indonesia , Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree from accredited university or college
At least 2 years of related work experience
Less than 1-year supervisory experience

Job Responsibility

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly
Process guest check-ins, check-outs, room assignments, reservations, and cancellations
Block rooms
activate keys
Set up guest accounts
verify/adjust billing
secure payment
Operate telephone switchboard station
assist with all calls/requests
relay messages

What we offer

Chance to be proud of the work you do and who you work with
Opportunity to join a portfolio of brands with Marriott International
Empowerment to be creative, thoughtful, and compassionate
Inclusive, people-first culture
Commitment to non-discrimination on any protected basis

Fulltime