Guest Experience Specialist, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Lebanon

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Guest Experience Specialists at Marriott's Courtyard Lebanon take the initiative to provide memorable, seamless guest experiences by helping with a variety of services. Their mission is to offer personalized care that makes guests feel at home, from check-in to check-out. Responsibilities include handling reports, addressing guest needs, and offering local insights, while maintaining professionalism and high-quality standards.

Job Responsibility:

Deliver a wide range of services that guide guests through their stay
process operational needs
address guest requests
complete reports
deliver quality meals
share highlights of the local area
uphold company policies and procedures
maintain a safe work environment
create memorable guest experiences

Requirements:

High school diploma or G.E.D. equivalent
stand, sit, or walk for an extended time
move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
adhere to company policies and procedures
maintain confidentiality
ensure professional uniform, personal appearance, and communication
create a safe workplace
uphold quality standards

What we offer:

Health care benefits
flexible spending accounts
401(k) plan
earned paid time off
sick leave
life insurance
disability coverage
work wellness benefits

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Specialist