This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
A premier hospitality property in Carlsbad is hiring a Guest Experience Office Coordinator to support front desk operations, internal communications, and guest service administration. You’ll be the connective tissue between guests, operations teams, and management — ensuring every encounter is seamless and memorable.
Job Responsibility:
Greet guests in a warm and professional manner
Manage guest check-ins, reservations, and inquiries
Coordinate internal communications between front desk, housekeeping, and maintenance
Assist with billing inquiries, payment processing, and record management
Perform clerical duties including document preparation, filing, and reporting
Support scheduling for guest services, events, and special requests
Maintain guest databases with accuracy and confidentiality
Handle guest concerns proactively with empathy and efficiency
Requirements:
2+ years of office coordination or customer service experience, hospitality preferred
Excellent phone etiquette and interpersonal skills
Organizational excellence and attention to detail
Comfortable with point-of-sale, reservation, or CRM systems