Guest Experience Expert - Concierge, Marriott Bonvoy

Marriott Bonvoy

Location:
Saudi Arabia, Riyadh

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Guest Experience Expert - Concierge role at The Ritz-Carlton Riyadh involves creating memorable and unique experiences for guests by delivering a wide range of services throughout their stay. The role requires initiative, professionalism, and a hands-on approach to ensure smooth operations and guest satisfaction. The position is part of Marriott International's commitment to luxury hospitality and equal opportunity employment.

Job Responsibility:

Deliver a wide range of services to guide guests through their stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Ensure transactions feel like part of the experience
Maintain a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards
Ensure professional uniform, personal appearance, and communications
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Access to opportunity
Non-discrimination policy
Empowerment to be creative, thoughtful, and compassionate
Proud of the work you do and who you work with
Chance to be part of a global brand leader in luxury hospitality

Additional Information:

Job Posted:
August 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Expert - Concierge