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Uber Direct is our white-label delivery service that enables merchants in Poland to offer fast, same-day delivery from their own websites, apps, or stores — with no need for customers to use the Uber app. You will own the long-term commercial health of these partnerships, ensuring they scale effectively on our platform. Your work bridges the gap between digital strategy and physical logistics at a massive scale.
Job Responsibility:
Develop plans in conjunction with your assigned accounts to expand their business through growing same-location sales or adding locations
Build long-term relationships with our key accounts and be the main point of contact from Store Manager to HQ, focusing on improving their operations and optimising commercials
Quantify everything you do
Utilise an analytical approach to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment
This role will require fast thinking on your feet and moving swiftly through complex situations
Requirements:
3+ years of customer or client facing experience ideally in account management, or consulting
Previous experience setting and achieving business targets
Comfortable with data analysis, excel, presenting findings and recommendations
Data driven decision making mentality and sound business judgment through strong analytical thinking
Understanding of how businesses and organizations work and how to navigate a partner’s business
Ability to build creative commercial strategies for our partners in a fast-growing market
Excellent communication skills and the ability to manage and influence diverse stakeholders across businesses and levels
Able to create detailed execution plans for large-scale projects and then deliver them to plan regardless of any surprises or ambiguity along the way
Experience working with cross-functional stakeholders, e.g., Commercial, Operations, Product (Tech), Finance and Legal teams
Highly autonomous, self-starter, comfortable with ambiguity