Growth Solutions Engineer Job at Fever (Madrid)

Director of Solutions Engineering

We’re looking for a Director of Solutions Engineering to lead and scale our pre-...

Location

United States , Flexible

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

10+ years in Solutions Engineering / Sales Engineering
5+ in leadership roles
Proven success building and scaling teams in high-growth SaaS (ideally CX, AI, or infrastructure)
A track record of winning large, strategic deals through technical depth, creativity, and strong executive presence
Ability to operate with agility — from being hands-on in a demo to guiding C-suite strategy sessions
Strong cross-functional instincts: you know how to influence product, marketing, and sales to create leverage
A builder’s mindset: process design, playbook creation, and team development energizes you

Job Responsibility

Build and scale Crescendo’s Solutions Engineering team, setting the bar for technical excellence and customer storytelling
Partner with Sales Leadership to craft winning deal strategies for key accounts and enterprise prospects
Design repeatable demos, frameworks, and proofs-of-concept that showcase Crescendo’s Managed AI + Superhuman differentiation
Design and oversee Solutions Engineer training, career level framework, and professional development
Own department metrics, monthly and quarterly business reviews, and capacity planning in a high-growth environment where every quarter will be bolder than the last
Own the playbooks by which we deliver demos, gather technical requirements, and translate customer feedback into clear product insights that inform roadmap decisions
Collaborate with technical stakeholders and other Sales Enablement stakeholders on translating technical documentation into customer-facing resources
Develop scalable processes and enablement for pre-sales engagements, ensuring consistency across the global team
Build trusted advisor relationships with prospects, executives, and technical stakeholders to drive deal velocity and expansion

What we offer

Competitive compensation, equity, and benefits that reflect the value of top talent

Fulltime

Manager, Solutions Engineering

Smartsheet is looking for a Manager, Solutions Engineering to manage, lead, and ...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry
8+ years of pre-sales experience in SaaS or enterprise software
Strong leadership skills, with a proven ability to motivate, coach and develop a team of Solutions Engineers
Experience collaborating cross-functionally
Critical thinking skills, a growth mindset, and experience analysing, evaluating, and synthesising complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Experience selling a multipurpose product applicable to multiple lines of business or industries
Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
Familiarity with project management methodologies and products
Relentless curiosity and a commitment to excellence

Job Responsibility

Hire, manage and develop a diverse team of Solutions Engineers who lead technical sales engagements, collaborate closely with sales, identify requirements, summarize challenges, and present solution demonstrations
Partner with Sales Leadership to set and deliver on strategies for revenue growth and quota attainment
Collaborate with sales, product, customer success, and professional services teams to provide the best customer experience (evaluation, purchase, delivery, and deployment of Smartsheet)
Align and prioritise your team’s workloads and development opportunities, providing regular skill coaching and feedback
Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth
Sponsor and participate in organisation wide projects and programs to drive efficiency, capability, and collaboration
Provide technical leadership and product expertise to the team and the larger sales organisation
Willingness to travel periodically based on customer and business need
Perform other duties as assigned

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

Solutions Engineer

Intercom is seeking a standout Solutions Engineer to join our dynamic Customer S...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 6 years of experience as a Solutions Engineer or Architect
Significant experience supporting Medium / Enterprise SaaS, customer communication, or related technology solutions
Strong technical acumen with experience in conducting technical discovery and delivering high-impact presentations to Medium / Enterprise audiences
Ability to solve complex problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic, focused team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout long and complex sales cycles
Extensive experience working with APIs and integrating data from 3rd party data sources in large-scale environments
Familiarity with managing POCs, RFPs, and addressing advanced security, compliance, and integration questions
Experience selling AI, data, or highly technical products
or at the very least, deep curiosity and utilization of AI on your day-to-day

Job Responsibility

Lead technical discovery sessions with Intercom's customers to deeply understand their complex needs and align them with the right solutions
Deliver an exceptional pre-sales experience by articulating Intercom's technical strengths and business value to large organizations
Conduct impactful, value-based solution reviews and deep-dive technical sessions tailored to enterprise requirements
Design and deliver tailored Proof of Concepts (POCs) that showcase Intercom’s capabilities in enterprise environments
Respond to RFPs and address enterprise customer security, compliance, and scalability questions with precision
Collaborate cross-functionally with Product, Engineering, and R&D to represent the customer voice, gathering feedback and insights for product planning
Build strong, trust-based relationships with enterprise customers by approaching challenges with empathy and curiosity
Coordinate with marketing and partners on expanding lead generation and brand presence within the Medium / Enterprise segment
Drive continuous improvement by optimizing internal processes and contributing to the growth of a global Solutions Engineering team
Commit to customer success, proactively solving problems and ensuring lasting value

What we offer

A collaborative, innovative work environment where your contributions have a direct impact on the company and its enterprise customers
Opportunities for professional development and growth
A culture that fosters curiosity, customer obsession, and technical excellence
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage

Fulltime

Solutions Engineer

Intercom is seeking a standout Solutions Engineer to join our dynamic Customer S...

Location

Ireland; United Kingdom , Dublin; London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 6 years of experience as a Solutions Engineer or Architect, with significant experience supporting enterprise SaaS, customer communication, or related technology solutions
Strong technical acumen with experience in conducting technical discovery and delivering high-impact presentations to enterprise audiences
Ability to solve complex problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic, enterprise-focused team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout long and complex enterprise sales cycles
Extensive experience working with APIs and integrating data from 3rd party data sources in large-scale environments
Familiarity with managing enterprise POCs, RFPs, and addressing advanced security, compliance, and integration questions
Experience selling AI, data, or highly technical products
or at the very least, deep curiosity and utilization of AI on your day-to-day
Experience working closely with product and engineering teams to communicate enterprise customer feedback and influence product direction

Job Responsibility

Lead technical discovery sessions with our customers to deeply understand their complex needs and align them with the right solutions
Deliver an exceptional pre-sales experience by articulating Intercom's technical strengths and business value to Medium & Large organizations
Conduct impactful, value-based solution reviews and deep-dive technical sessions tailored to enterprise requirements
Design and deliver tailored Proof of Concepts (POCs) that showcase Intercom’s capabilities in enterprise environments
Respond to RFPs and address enterprise customer security, compliance, and scalability questions with precision
Collaborate cross-functionally with Product, Engineering, and R&D to represent the enterprise customer voice, gathering feedback and insights for product planning
Build strong, trust-based relationships with enterprise customers by approaching challenges with empathy and curiosity
Coordinate with marketing and partners on expanding lead generation and brand presence within the enterprise segment
Drive continuous improvement by optimizing internal processes and contributing to the growth of a global Solutions Engineering team
Commit to enterprise customer success, proactively solving problems and ensuring lasting value

What we offer

A collaborative, innovative work environment where your contributions have a direct impact on the company and its enterprise customers
Opportunities for professional development and growth
A culture that fosters curiosity, customer obsession, and technical excellence
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews—great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage

Fulltime

Commercial Solutions Engineer

Smartsheet is looking for a Commercial Solutions Engineer who will provide techn...

Location

United Kingdom , London

Salary:

Not provided

Smartsheet

Expiration Date

Until further notice

Requirements

1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
Technical leadership and outstanding customer-facing skills
Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements
Consultative approach regarding technology and product positioning to both business and technical users
Experience in solution design or solution architecture related to collaboration/workflow/project management
Experience working in a fast-paced, high growth software company where change is a constant
Willing to travel periodically based on customer and business need
Google apps, Salesforce.com, MS Suite skills
Fluency in French & English is required
Legally eligible to work in the UK on an ongoing basis

Job Responsibility

Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
Partner with Commercial Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners
Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries
help define “best practices” for broad usage across large enterprises
Collaborate with Product teams to ensure offerings align with customer needs
Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team
Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects

What we offer

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)

Fulltime

Associate Solutions Engineering Program Manager

We are looking for a driven Associate Solutions Engineering Program Manager to l...

Location

United States , San Mateo

Salary:

135000.00 - 165000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

2+ years of experience in solutions engineering, program management, or technical enablement
Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure
Previous experience in technical training or mentorship is highly desirable
Excellent organizational skills and the ability to manage multiple priorities
Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers
Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability
Passion for technology, education, and continuous improvement

Job Responsibility

Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security
Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company
Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths
Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions
Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions
Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development
Facilitate ASE engagement with SE mentors and track the success of those relationships
Regularly report on ASE program performance, identifying areas for growth and improvement

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Solutions Engineer

As a Solutions Engineer in EMEA, you’ll be at the forefront of the AI transforma...

Location

United Kingdom , London

Salary:

145000.00 - 162500.00 GBP / Year

Cresta

Expiration Date

Until further notice

Requirements

5+ years of experience in customer-facing roles
1–3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry
Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect)
Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation
Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture
Ability to design and communicate complex solutions clearly to both technical and business audiences
Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals
Fast learner and self-starter who thrives in high-growth, high-collaboration environments
Enthusiastic about Cresta’s mission and motivated to help customers unlock value from AI

Job Responsibility

Act as a consultative partner to customers—uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions
Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta’s real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence
Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms
Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility
Design and deliver compelling, tailored product demonstrations that highlight how Cresta’s AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes
Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases
Run ROI workshops and build business case models that connect Cresta’s capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT)
Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies
Serve as a technical liaison between Sales, Product, and Engineering—providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation
Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Paid parental leave for all new parents welcoming a new child
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
20 days of vacation time to promote a healthy work-life blend
Equity

Strategic Solutions Engineer

As a Strategic Solutions Engineer, you’ll be at the forefront of the AI transfor...

Location

United States

Salary:

180000.00 - 205000.00 USD / Year

Cresta

Expiration Date

Until further notice

Requirements

7+ years of experience in customer-facing roles
1–3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry
Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect)
Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation
Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture
Ability to design and communicate complex solutions clearly to both technical and business audiences
Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals
Fast learner and self-starter who thrives in high-growth, high-collaboration environments
Enthusiastic about Cresta’s mission and motivated to help customers unlock value from AI
You embody our core Operating Principles

Job Responsibility

Act as a consultative partner to customers—uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions
Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta’s real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence
Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms
Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility
Design and deliver compelling, tailored product demonstrations that highlight how Cresta’s AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes
Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases
Run ROI workshops and build business case models that connect Cresta’s capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT)
Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies
Serve as a technical liaison between Sales, Product, and Engineering—providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation
Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Equity

Fulltime

Growth Solutions Engineer

Fever

Location:
Spain , Madrid

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 09, 2026

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