Group Sales Manager Job at Four Seasons (New York)

Group Sales Manager

Four Seasons

Location:
United States of America , New York

Category:
Sales

Contract Type:
Not provided

Salary:

98000.00 - 108000.00 USD / Year

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Job Description:

Four Seasons Hotel New York Downtown is looking for a Group Sales Manager who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As a Group Sales Manager you will be accountable for shaping the guest and employee experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

Job Responsibility:

Develop accounts (new and existing) by mapping specific business and buying tendencies
Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region
Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls
Maintain communication/relationship with WSO network for specific assigned region, as well as other FS hotels toward achieving pre-determined revenue goal
Create and execute direct sales plan specific to market assignment
Promote local awareness through maintaining relationships with CVB’s and tourism authorities
Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available
entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate
Work closely with conference services and catering through execution of definite program
keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate
Coordinate all sales related activity through the direction of director of sales
negotiate contract specifics to achieve maximum profitability while satisfying customer needs
Excellent knowledge of Delphi account management system to achieve FS minimum Delphi standards, while utilizing delphi as an account/organizational tool
have a working knowledge of local and regional competition
Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standards
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact

Requirements:

College education required or equivalent experience
One to Three years experience in a hotel and or sales capacity with Four Seasons or another related organization
Strong communications (telephone and in person)
Strong writing and oral presentation skills
Requires knowledge of and ability to operate computer equipment
Basic knowledge of hotel operations
Work authorization for the location is required

Additional Information:

Job Posted:
February 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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